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Job Location | Lynch Wood |
Education | Not Mentioned |
Salary | £27,000 - £29,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time or part-time |
Complaints Team LeaderSalary: £29,000Location: PeterboroughWho are DiligentaOur vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients operations. A business that has been describedas home by existing employees, we drive a culture that is founded on positive change and development.Summary of the roleTo lead, manage and inspire a team of complaint handlers who investigate and resolve complaints for Life, Pensions and Investment products to ensure customers are treated fairly and service levels are maintained, and ensuring that all customer complaintsare addressed promptly and effectively.Benefits