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Customer Supply Chain Coordinator

Job LocationLutterworth
EducationNot Mentioned
Salary24,000 - 24,047 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Company description:We live and breathe food at Premier Foods. And we love how much our consumers treasure our brands. Our much-loved brands include Ambrosia, Bisto, Batchelors, Loyd Grossman, Oxo, Sharwoods, Cadbury Cakes and Mr Kipling and youll find them in an amazing95% of British households.Job description:Customer Supply Chain CoordinatorFull time, permanentBased Lutterworth, with home workingWe are recruiting for a hard working Customer Supply Chain Coordinator to manage the day to day processing of customer accounts, supporting our Knighton Foods products. You will provide proactive communication to both internal customers and external keycustomer supply chain contacts on all service related issues.What you will be doing

  • Effective order processing, including identifying abnormal demand with forecasters
  • Awareness & communication of transport delivery schedule
  • Pro-actively notify customers/managersonproduct availability issues
  • Investigate root cause reason for shorts, and complete reports to customer
  • Investigate root cause reason for customer returns, and identify actions to resolve, with managers& commercial contacts.
  • Product reports/stats as necessary
  • Effectively manage samples within the agreed SLA
  • Maintain customer account bibles
What we need from you
  • Previous experience in FMCG or similar environment
  • Supply Chain or customer services background
  • Working knowledge of SAP ideally
  • Customer Service NVQ Level 3 ideally

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