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Key Account Manager

Job LocationLowestoft
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

We are Europe’s largest manager of holiday rental properties, with 110,000 units under management in over 600 destinations in 25 countries across the continent. Our purpose is simple - to delight owners and guests. The business operates more than 25 consumerbrands including Cottages.com, Novasol and Hoseasons.The vacation rental market has been growing strongly over the last few years, with people desiring the space, flexibility and uniqueness provided. The current global pandemic has only served to strengthen that trend. Summer 2020 saw unprecedented demand,and we’re not slowing down.About the RoleThis role is for the commercially focussed, the quick thinkers and the customer obsessed. On a basic level, you’ll be responsible for working with your key owners to maximise their commercial and strategic objectives.Key ResponsibilitiesYou’ll have responsibility for specific key owners and, first and foremost, you’ll need to get to know them. How do they work How are they performing Where can we do better It’s key that you can build a strong relationship based on trust and honesty, sothat you can provide an excellent service. It will be your role to make sure we’re doing everything we can to enhance the performance of their property, whether this is through making sure they’re being presented in the right way, that we’re promoting themcorrectly or that we’re marketing them efficiently, which you’ll do by working with a range of internal stakeholders.You’ll be encouraged to use your creativity to get the best results, so this role presents that amazing mix of creativity and commerciality, where you will see how your ideas make a real difference to our metrics, which you’ll demonstrate to the wider businessthrough weekly, monthly and quarterly reports. You’ll know exactly how your owners are performing, due to both anecdotal and numerical evidence.Put simply, you’ll be responsible for revenue, retention, growth and re-contracting of your portfolio of owner accounts.What we’ll give you- This is an opportunity for you to join us at a pivotal point in time as we invest in our future- You’ll be joining a team of genuine, passionate people- You’ll have the freedom to choose the best way of working to get the job done. We work cross-functionally, so you’ll be given opportunities to develop skills outside of your core skillset.We believe in equal opportunities and aim to create a team that is representative of our society, knowing that embracing differences enhances the capabilities of our business and makes for a happy place to work. We are proud to recognise and celebrate thatwe have a diverse culture where employees are accepted for who they are, regardless of age, gender, ethnicity, sexual orientation, religion or ability.

Keyskills :
Business DevelopmentBusiness StrategyCommercial AwarenessCustomer RetentionPerformance ManagementCommercial Property Owners

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