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Administrative Service Coordinator

Brush Group
Job LocationLoughborough
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

We have a great opportunity for an AdministrativeService Coordinator to join our Transformer Service team in Loughborough. The successful candidate will be responsible for providing the Field Service team with administrative support to carry out an assignedjob to the required standard. Main Responsibilities

  • Organising the correct documentation to enable the Field Service Engineers to travel to customer sites.
  • Responsible for ensuring that the correct equipment and kitting is available specific to customer specifications/job requirements.
  • Organising training for Field Service Engineers.
  • Communicating effectively with customers and Field Service Engineers to resolve service delivery issues.
  • Maintaining and updating Field Service Engineer management systems to enable regular reporting on KPIs such as utilisation hours.
  • Ensure all procurement activities, including invoicing are carried out for customer billing.
  • Scanning/cataloguing drawings and other historical data.
  • Handling customer enquiries.
  • Creating purchase requisitions and order input (VIS based).
Person SpecificationSkills & Experience:
  • Previous experience of travel booking and organisation, particularly in relation to offshore/overseas engineers would be advantageous.
  • Clear and highly effective communicator, both verbal and written.
  • Proactive and very well organised with attention to detail and quality.
  • Able to interpret and process information from many sources.
  • A can do attitude and the will to want to make a difference.
About UsThe BRUSH Group is the worlds largest independent manufacturer of generators above 20MVA. With a comprehensive range of products and services including transformers, switchgear and control & monitoring systems, BRUSH is your ideal partner for electric powergeneration, distribution monitoring and control.BRUSH has been a key figure within Electrical Engineering for over 130 years, offering a wide range of electrical machines, and providing our customer chain with the highest calibre equipment and after sales service.

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