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UX Writer

MVF
Job LocationLondon
EducationNot Mentioned
Salary£40,000 - £45,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Our TeamThe Design Team at MVF consists of talented UX and UI Designers, Researchers, Creative Technologists and Product Designers.Understanding our customers better and improving the experience we offer to them is what we strive for as a team, it is at the core of our values. And this is where you come in…We’re looking for a UX driven wordsmith who is as passionate about microcopy as they are about customer-centricity and research. If you can transform user insights into conversational and engaging web copy, we’d love for you to join our team.The Role

  • Do you find yourself thinking of how a website/app/product could be improved using the power of simple, clear and user-centred content
  • Do you consider qualitative research an integral part of creating user-friendly web experiences and content
  • Are you confident in presenting and articulating your content decisions to stakeholders, using relevant KPIs to measure and report on your success
  • Do you find the process of writing test-ready copy for a CTA or a Thank-you page exciting
    • If so, MVF’s Design Team might be just for you!We are on the hunt for an innovative UX Writer, with a proven track record of producing compelling content for users across multiple products/brands.You’ll be part of a tight-knit, cross-functional team of UX Experts, Conversion Specialists and Business Owners.So, if you have a well established UX writing process with measured outcomes, and you can articulate your success and failure stories, and the lessons learned from those, send us your portfolio for review.Responsibilities:
  • Create UX copy for everything from pop-ups, CTAs and Error messages, to chatbots and landing pages.
  • Be an advocate for user-centered design and content while understanding the importance of product and business goals.
  • Take accountability for content decisions and articulate these clearly to stakeholders.
  • Be an active advocate for UX Writing - its importance, purpose, best practices, and impact across the business.
  • Think bigger than sentences, aligning content strategy with products and business visions to push the product innovation.
  • Lead user research initiatives, adding value to the business by using the insights to create impactful UX copy.
  • Work with Design, Brand, Marketing, Publishing and CRO teams to create test-ready content, tone of voice guidelines, and a continuously evolving, robust content writing process.
  • Run workshops with cross-functional teams to define the content structure of landing pages and web features.
  • Build a UX writing framework and continuously evolve the process to come up with copy that meets user and business needs.
    • What Success Looks Like
  • Demonstrable experience in UX Writing, content strategy and/or copywriting.
  • Outstanding English grammar skills balanced with understanding of how to write in plain English.
  • Experience in qualitative research - i.e. user interviews, surveys, guerrilla testing, creating user journeys and personas.
  • Proven experience using data analysis and user research to drive content decisions with laser-focused attention to detail.
  • Ability to critique the UI design and user flows.
  • Experience working in a cross-functional team.
  • Familiarity with Agile software development environment.
  • Experience with multivariate testing processes.
    • Comfortable using design tools such as XD/Sketch/Figma.Recruitment processOur interview process allows us to get to know you better, both professionally and technically. It will also provide you with an opportunity to gain a better understanding of our culture and the work we do.
    1. Contact with People Team
    2. 15-30m informal phone conversation with Head of Design to explore a potential fit
    3. 90-120m remote face-to-face interview with Head of Design and other senior team members where we will review your CV and Portfolio in detail and partake in a short design task
    4. Feedback and/or offer
    What we can offer:
  • Individual training budget to spend on your professional development e.g Conferences and courses
  • Fully remote until our brand new office opens in April 2021 (flexible options available thereafter)
  • 10% time to work on personal projects you feel might benefit MVF most
  • Unlimited book allowance
  • Your choice of hardware
  • Sports and culture clubs that include Yoga, Table tennis, Movie, Badminton, Football, Board games, Personal Trainer sessions and more (all online for now!)
  • Free healthy breakfast that includes a selection of Fruit, Cereals, Tea & Coffees (once were back in the office)
    • If you have a true passion for UX and are driven to learn, develop and become world class through innovative, data savvy decisions, then please apply. Required skills
  • User Journeys
  • Content Writing
  • UX

    • Keyskills :
    User Journeys Content Writing UX

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