UK Depositary Relationship Manager

Job Description

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the worlds most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 yearsof financial experience and over 22,000 partners, we serve the worlds most sophisticated clients using leading technology and exceptional service. This role is based in London reporting to the UK Head of Depositary Relationship Management. Northern Trust UK Depositary Services continues to see significant business growth since the business was established in 2014 and continues to be at the forefront of providing and developing depositary services for a number of clients in their management ofUK Undertakings for Investment in Transferrable Securities (UK UCITS) funds and authorised and unauthorised Alternative Investment Funds (AIFs). A number of strategic client business wins are due to be onboarded in 2024 and this role is critical to the continued success of the UK Depositary business. A varied and challenging role that encompasses both relationship management and depositary product knowledge. The successful candidate will be responsible for allocated UK Depositary clients and will work in a team dynamic with a number of existing relationship managers. The key responsibilities of the role include:

• Client, Internal & External Relationships
  • Responsible for an allocated portfolio of client relationships and the delivery of depositary services to those clients in accordance with applicable regulation, policies and procedures.
  • Developing a deep understanding of each allocated clients business, objectives, goals and market challenges; whilst ensuring the banks relationship plan is consistent.
  • Cultivating strong working relationships with client contacts.
  • Effectively representing UK Depositary Services internally within Northern Trust while maintaining active relationships with relevant contacts. A key internal contact groups include GFS / Asset Owners Relationship Managers and Client Support, Sales, TNTC_LBas Custodian and other Corporate Functions.
  • Ensuring overall client satisfaction by facilitating efforts of service teams, coordinating resources to ensure timely delivery and issue-resolution, and effectively communicating client concerns/needs.
  • Support the financial roadmap of client relationships ensuring client profit and loss is accurate and assessed periodically.

• Business Management & Control
  • Supporting work with sales and relationships teams to retain and grow existing clients and successfully win new business.
  • Representing UK Depositary Services in a manner which enhances its internal profile and contributes to its ability to respond to commercial challenges and opportunities
  • Leveraging the broader Northern Trust organisation where possible whilst maintaining the independence of the UK Depositary business.
  • Maintaining up to date knowledge of the client, competitor and wider market environment
  • Representing UK Depositary Services on key regulatory projects/programmes, contributing to the business impacts of these.

• Risk Management
  • The support of a risk culture within the business and responsible for client level risk identification, measurement and escalation, as applicable.
  • Support a culture of effective challenge to ensure appropriate governance
  • Regulatory change initiatives / product changes / internal operational changes - co-ordination and consistency with allocated clients.

The successful candidate will benefit from having:

• Strong interpersonal and communication skills: ability to engage with a diverse set of stakeholders and confidence in presenting ideas and analysis.
• Strong analytical skills: ability to analyse and synthesise large amounts of information into concise and structured output.
• Flexible self-starter with the ability to work independently or collaboratively, adaptable to change and able to independently drive results.
• Proficient across the Microsoft Office application suite, in particular PowerPoint and Excel.
• Client facing experience in the provision of UK Fund services and/or a detailed knowledge of depositary services or related services within a typical UK Fund operating model (i.e. client service roles, fund accounting, transfer agency etc).
• Good level of knowledge of UK domiciled investment fund vehicles; regulation, client dynamic, operating models
• A good understanding of alternative investment funds (e.g. private equity, real estate or infrastructure investments).

Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. Wed love to learn more about how your interests and experience could be a fit with one of the worlds most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodationNorthern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at . We hope youre excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater.