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| Job Location | London |
| Education | Not Mentioned |
| Salary | £70,000 - £105,000 per annum, negotiable |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time Work from home |
Job Title: Technical Support EngineerLocation: Remote, UK BasedYoh are working with a specialist technology company focused on finance and payment solutions, mostly blockchain based. The role is working remotely in a small UK operations team.Job responsibilities:In this role, you will be providing the technical support of monitoring their platform as well as onboarding new customers and clients to use their companies payment system. Working on the frontline of customer support, providing expert assistance to resolvetechnical issues and ensure customer satisfaction. Your responsibilities will include diagnosing and troubleshooting problems, offering product knowledge and guidance, documenting interactions, and collaborating with cross-functional teams for issue resolutionand product improvement.Key skills and experience required:
Keyskills :
Technical Support3rd Line SupportSoftware Deployment