Technical Solutions Engineer

Job Description

Job DescriptionWere looking for a Technical Solutions Engineer to join our technical delivery team - we want someone who has a passion for web development, coding, problem solving and offering support to clients and colleagues. The position requires individuals to have a firm grasp of our product and be able to offer our clients bespoke solutions to their feasibility requests or integration problems. As a solution, engineer you will be exposed to both the client services as well asthe engineering side of the business. We work with the client services and product teams to come up with solutions for clients demands. Then consult with engineers about our proposed plans to ensure we are taking the best approach given our provided infrastructure. Every day is unique in that thereis always a new problem to solve. Working as part of a high performing team. You will be required to carry out several functions, feature development, creation of third-party integrations, creation of bespoke campaigns and offering support to the rest of our international technical deliveryteam. Youll love this role if:

• Youre adaptable and thrive in fast-paced environments.
• You love variety and enjoy solving technical challenges.
• You like working with different types of people - from fellow techies to clients.
• You want to see the difference you make to the end user, first-hand.
• You are keen to work with the latest web development technologies.

In this role you will:

• Be exposed to third party web development tools like google tag manager, google analytics and various third-party APIs.
• Help design supportable, scalable technology solutions based on your evaluation of technical requirements supplied by our clients.
• Driving innovation by developing bespoke new campaign formats with the latest web development technologies
• Providing in depth knowledge and guidance of the Yieldify platform to inform technical decision making and project planning.
• Bug spotting, bug fixing and effectively coordinating between Engineering and commercial teams.
• Diving into the technical setup of a campaign that is not functioning correctly. Providing a scalable fix where necessary
• Support local and external teams in their day-to-day technical troubleshooting and requests. This could be via email, client calls or in person.
• Interact with a variety of stakeholders such as Technical Account Managers, Clients, Product and Engineering

• Contribute to improving internal tools and business processes, improving productivity, and building infrastructure for on boarding and ongoing support.
• Have a passion for learning and sharing your knowledge through presentations and documentation.
• Be ready to jump on call with a client and walk them through technical issues or solutions offering first class communication.

Were looking for someone with:

• Have a solid foundation in web development technologies JavaScript, TypeScript, HTML, CSS, Git, NodeJS, Regex
• Exposure to React.js, Angular Web APIs and other web frameworks is advantageous.
• Bachelors degree of 2:1 or higher (technical specialty preferable) or another form of programming training.
• Must be organized, detail-oriented, enthusiastic, resourceful and capable of envisioning innovative solutions in a complex environment.
• Strong communicator, we want someone with the ability to convey technical concepts in a digestible manner.
• Passion for offering support and sharing knowledge via documentation and presentations.
• Experience with the browser developer tools.

Additional InformationEpsilon always puts people first. Everything we do is done as a team, with integrity and accountability. We focus on what works and whats right, not whats easy and accepted. When youre one of us, you run with the best. Youre part of a companywith industry-leading technology, with the opportunity to work on projects for some of the worlds biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community.Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits packageand endless opportunities to advance your career.We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancyand maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process#LI-TF1REF221714WCompany DescriptionIn January 2023, Yieldify was acquired by Epsilon (part of the Publicis Group). The Yieldify platform will now increase performance and benefits over time as it is integrated with Epsilons industry-leading CORE ID. As part of this new era for Yieldify, weare growing our teams to address our core markets in North America, Europe, Australia and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaborationand innovation. Yieldify is a fast-growing leader in website personalization with over 1,000 customers worldwide. Top consumer brands like Adidas, Coach, Lacoste, LOréal and The North Face rely on Yieldifys platform and services to make personalized ecommerce experienceseasy, scalable and profitable. We do this by combining our end-to-end service and proprietary technology with deep industry expertise to deliver significant onsite conversion and revenue impact.