Technical Inspector

Job Description

Job opportunities L&Q is a regulated charitable housing association and one of the UKs most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 100,000 homes. As a charitable organisation, our role goes beyondproviding homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. Our vision is thateveryone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of. The Role: Title: Technical Inspector (Special Projects) Contract Type: Permanent Persona: AgileReporting office: Stratford, E15 Interviews will be held on: TBC Salary: £53,000-£61,000 Closing date for completed applications: Wednesday 13 December 2023 Role Profile Within our Development Division we are recruiting to the post of Technical Inspector.You will be part of our Special Projects team who are responsible for investigating, diagnosing, and managing complex latent defects. Your role will be to investigate potential latent defects, mitigate any health & safety issues and collate the evidence todetermine liability for the defect. You will oversee the remediation of latent defects with a focus on quality, H&S, and the customer in all aspects of the work. The ideal candidate will be a first-class communicator with strong negotiation skills, experienceof dealing a varied range of stakeholders. You will be able to effectively collaborate with various external stakeholders including consultants, solicitors, developers, and contractors. You will work closely with colleagues in the Neighbourhoods, PropertyServices, and the Aftercare team to ensure that L&Q to deliver a first-class customer service. You will make a real difference providing an effective, efficient and responsive latent defects process to support L&Qs corporate objective of achieving CustomerSatisfaction Excellence. It is essential that you have extensive building or maintenance experience, understand building regulations and relevant standards such as NHBC. Ideally, you will have knowledge in the construction of new buildings, on large scaleestates and regeneration schemes incorporating sustainable construction elements. You will need to have an ability to identify and resolve multiple issues to ensure the highest level of contract compliance. You will require knowledge and experience of bothcustomer and user requirements and have the skills and experience to meet both stakeholder and resident satisfaction. You will need to demonstrate an understanding of building pathology, diagnosing building defects, related current legislation to ensure thatquality and value for money is always achieved. You will need to be computer literate and be able to input and retrieve data from L&Qs computer management systems. Part of this role will entail meeting customers in their home, which may require occasionalout of hours working. You will need a full driving licence and have access to a vehicle on a daily basis as this role requires the post holder to be mobile (travelling to various sites within the M25). If you believe you have the qualities we are after andare interested in working for an organisation that can really make a difference to peoples lives, then please apply. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlinesthe core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Qs values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: AtL&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. Its only by investing in a well-trained and motivated workforce that wecan continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 24 days holiday rising to 28 days with length of service, excellent Pension scheme,an employee assistance programme and non-contributory life assurance . We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if youre interestedin part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if its feasible then well make it happen. We are recognisedexternally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.