| London Jobs |
| Manchester Jobs |
| Liverpool Jobs |
| Nottingham Jobs |
| Birmingham Jobs |
| Cambridge Jobs |
| Glasgow Jobs |
| Bristol Jobs |
| Wales Jobs |
| London Jobs |
| Manchester Jobs |
| Liverpool Jobs |
| Nottingham Jobs |
| Birmingham Jobs |
| Cambridge Jobs |
| Glasgow Jobs |
| Bristol Jobs |
| Wales Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | London |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Description CME Group is the worlds leading and most diverse derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career shaping tomorrow. We invest in your success andyou own it, all while working alongside a team of leading experts who inspire you in ways big and small. Joining our company gives you the opportunity to make a difference in global financial markets every day, whether you work on our industry-leading technologyand risk management services, our benchmark products or in a corporate services area that helps us serve our customers better. Were small enough for you and your contributions to be known. But big enough for your ideas to make an impact. The pace is dynamic,the work is unlike any other firm in the business, and the possibilities are endless. Problem solvers, difference makers, trailblazers. Those are our people. And were looking for more. To learn more about what a career at CME Group can offer you, visit usat www.wherefuturesaremade.com . The Tech Operations Engineer II monitors all customer facing environments (Production, Certification, New Release, & Disaster Recovery) within the Clearing & Trading business units; remediates system & application issues &escalates in timely manner using guidelines developed within dept. to the appropriate next level of support; accurately reports incidents to mgmt & records each incident & request handled, whether the issue was received by alerting tools or by customer (internalor external). Principal Accountabilities:Continues learning application functionality and recovery procedures.Creates and enhances recovery procedures. Identifies process improvements within escalation procedures.Documents timeline of eventsfor incident reporting and post mortem.Establishes bridge lines, executes broad notifications, executes and monitors chat channels.Executes escalation protocol per application area.Executes recovery procedures.Reviews logs and determinespossible recovery steps using tools through log analysis and problem determination. Identifies patterns of incidents and determine patterns for problem root cause.Utilizes monitoring systems to ensure system stability at all times and ensures all incidentsare acknowledged in a timely and efficient manner.Experience of managing incident and outage life-cycles within a fast paced environment essential. Skills & Software Requirements: Unix/Linux competency, MS Office, HP Openview (or equivalent monitoringtool), Incident Report tool, UC4. Please note this role is a Tuesday - Saturday 7am - 4pm role. For EU Residents, the Candidate Privacy Policy can be found here.