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Team Leader

Appcastenterprise
Job LocationLondon
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

About the Service / DepartmentOur MHIS provides support to Service Users with enduring mental health based in the Royal Borough of Kensington and Chelsea.About the role

  • To lead, motivate and empower the team to effectively deliver community based, person-centered and holistic support to service users.
  • Responding to complex casework queries and enquiries, attending meetings, building networks and partnerships across Hestia, RBKC, and beyond as appropriate.
  • To lead, develop, motivate, and support the team to meet diverse needs of service users, achieve the service objectives and deliver Hestias vision. To monitor staff performance and address in a timely manner.
  • Encourage and promote a multi-agency approach of working to ensure the needs of the service users are met to a high quality which will include working in partnership with a range of care and support agencies within a support planning framework.
  • Working with the referral agencies to ensure that all referrals to the service are acknowledged, assessed, allocated to appropriate support workers, reviewed and closed within agreed time frames.
About you
  • An understanding of the needs, perceptions & engagement of service users with mental health needs; including those who are not engaged with services.
  • Experience of supporting service users to develop skills required for independent living and address their broader needs by enabling access to other support and advice services.
  • Experience of implementing a co-production model of involvement with users meeting their cultural needs.
  • Experience at using local mechanisms in place to gather users feedback and meaningfully involve them in service delivery.
  • Ability and experience of managing a service within budget.
  • Excellent knowledge of Housing, Community Care, Mental health, Health and Safety and welfare benefits legislation.
  • Ability to positively promote the organisation at external events, including delivering presentations and creating marketing material.
  • Experience of implementing and maintaining good Equality & Diversity practice.
Please notethat if you are offered a role with Hestia, you will be issued a conditional offer based on satisfactory references and a Basic or Enhanced DBS check.Disability confidentHestia is a disability confident employer, committed to the employment and career development of individual with disabilities. As part of this commitment, we operate a guaranteed interview scheme for all applicants with disabilities who meet the minimumcriteria for the role they have applied for. We will also accommodate reasonable adjustment during the selection and interview process and throughout your employment with us.Hestia positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. But we particularlywelcome individuals from an ethnic minority background and those with disabilities to apply. As an organisation, we are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, differentpeople and communities bring to our organisation.

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