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Survey Operations Analyst

eFinancialCareers
Job LocationLondon
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Key job responsibilities

  • Support programming, QA, sampling and deployment tasks for surveys across multiple locales and languages
  • Partner with Research Managers and Operations managers across global panels to support translations tasks and processes
  • Dive Deep: develop a deep understanding of our partners research needs and create impactful testing strategies
  • Customer Obsession - Drive excellence in customer engagement and retention policies
About the team The Global Research Operations team:
  • Leads recruitment and customer engagement initiatives to retain high response rates
  • Drives customer obsessed solutions to custom testing strategies
  • Develops visual reporting tools used by cross-team stakeholders
  • Partners across multiple teams to deep dive into customer data
Basic qualifications
  • 1-2 years of professional non-internship experience (marketing, consumer insights, or project management)
  • Experience in deploying, programming and/or writing surveys
  • Experience using Microsoft Excel to manipulate and analyze data
  • Proficiency in English, and one of: French, Spanish, Swedish, Portuguese, Japanese, German, Italian, or Dutch, is a plus
  • Enthusiasm for film and television production and programming
  • Bachelors degree or equivalent experience.
Preferred qualifications
  • Experience translating complex data sets into clear and compelling written narratives
  • Strong presentation skills specifically speaking about research methodologies and findings
  • Understanding of basic statistics
  • Demonstrated ability to collaborate effectively across internal teams
  • Proficiency in MS Excel, Word, SPSS, Tableau
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

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