Support Worker

Job Description

Support WorkerAt One Housing, we don’t only believe that everyone deserves a safe, secure, affordable home. We also believe that everyone deserves to realise their full potential and lead a fulfilling life.Our Mental Health team is vital to helping us deliver on this vision. We work to transform the life experience of people with mental health support needs. The support we provide is delivered in a range of settings (like supported housing, assessment centresand outreach) and our customers’ support needs can include psychosis, forensic and personality disorders.Join our Mental Health team as a Support WorkerWe have spent the last 10 years designing our services to be fully psychologically informed. Most of our services have specialist therapeutic input and colleagues have access to specialised mental health training delivered by MH professionals. All our servicesprovide regular reflective practice spaces to our colleagues to formulate complex cases and find constructive ways forward. All these measures make us the ideal partner for NHS trusts across London with whom we deliver several integrated services.We believe in providing care and support to our clients that will enable them to make informed decisions about their life that will increase their sense of wellbeing: this might be greater independence, better coping strategies or a richer network and senseof self achievement.We offer you the chance to develop your own skills through regular line management supervision, reflective practice, access to a ten-day course on relevant mental health topics and working together with your specialist colleagues.We’re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.The roleWe have a fantastic opportunity for someone to join us in the position ofSupport WorkerSalary:£26037 per yearLocation:Greenwich SE9Hours:37.5 hours a week, Rolling Rota - Early & Late shifts (latest finish is 21:30)Our customers havea variety of needs including dual diagnosis, personality disorders, substance misuse, dementia and those with a forensic history.Our mental health accommodation schemes benefit from a high quality, homely living environment.Customers areplaced where they feel comfortable and supported.Our schemes are purpose-built to meet customer’s needs, minimise risk and promote independence. This role includes floating support as our customers have progressed into independent living.Working within an 8 bedroom high-support living home your responsibilities will include:

• Key working (2-3 customers)
• Encouraging customers to participate in social inclusion activities
• Be there to empower and teach/show how to cook, maintain personal hygiene, budget, doing laundry etc
• Participating in activities that promote independent living, and access to training, education and work
• Carrying out assessments to identify and prioritize needs.
• Providing a comprehensive support planning service to customers in line with the department’s policies, procedures and approach.
• Setting up and maintaining customer files and ensure that accurate and up to date records are kept of support provided to customers
• In accommodation based services, liaising closely with the Housing Management Team to identify problems with Housing Benefit payments, review rent collection and address other tenancy-related matters.

What you will need to succeedThe successful candidate will:

• Posses experience within a support living environment
• Understanding, knowledge or experience around Mental Health and different diagnosis
• Be empathetic and non-judgemental
• Support Officer / Support Assistant / Support Worker experience

The offerOurLife@Onebenefits offer you an array of perks designed with your wellbeing in mind....