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| Job Location | London |
| Education | Not Mentioned |
| Salary | £28,000 - £30,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
About TiGWe believe specialist UK firms deserve the same level of service they would give their own clients.We know that clients want expertise, a service they can rely on and intimate support from a named individual who knows their business.We have a desire to be the UK’s most trusted Cloud Service Provider, with a reputation for excellence in customer service and are experts in our field. To achieve this, we have a relentless pursuit of excellence; take pride in our accomplishment; and have an appetite for more.TiG Ltd, is an equal opportunities employer. We make recruitment decisions based on qualifications, skill set and experiences. We consider all suitable candidates for recruitment and development regardless of their age, sex, gender reassignment, race, religious beliefs or lack thereof, marital status, disability or sexual orientation or any other protected characteristic.We aim to provide a working environment in which employees are able to realise their full potential and to contribute to its business success; we truly believe that diversity of thought makes us stronger.We understand that each individual is unique and may have different personal circumstances; therefore we are happy to explore flexible working options to accommodate individuals preferences: With us its personal: not only for our Client but for our People too.Job PurposeThe dedicated support engineer role consists of remote triage and technical support to the Global end users of one of TiG’s customers. Using the client’s internal systems, and managing the resolution of incidents and requests through to closure, while ensuring that service levels are maintained and SLAs met.Main Responsibilities
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