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Support Analyst

Job LocationLondon
EducationNot Mentioned
Salary£50,000 - £65,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

The Company:My client are an an employee-owned Investment Management firm headquartered in London. They specialise in equity and fixed income asset classes, boasting a value-oriented and defensive approach. Growth sees them recruiting for a Support Analyst to join theirLondon team located in the City of LondonThe Role:This role, part of a team of 5 within the larger IT team, requires ambition, curiosity, and hard work. Reporting to the Technology Support & Infrastructure Manager, the team is dedicated to providing a world-class service to users.As a Support Analyst you will be a crucial part of the Technology Support & Infrastructure team. Your responsibilities include ensuring the continuous operation and protection of desktop and cybersecurity components, responding to user and IT staff queries,and providing VIP technical support to the user across the business.Your Profile:The ideal candidate will have a degree and will have continued their learning and development in the IT space. You should be be experienced in providing 1st to 3rd line support and should have experience in a Wintel / VMware environment.You will be ambitious, self-motivated, possess strong communication skills and have a passion for excellent customer service as you will play a key role in maintaining the high standards of technology infrastructure, contributing to the success of my clientsmission.This role will require you to be in the office 4-5 days a weekSalary and Benefits:

  • £50,000 - £65,000
  • Discretionary bonus based on personal and company performance.
  • 15% Company Pension contribution with the option for Additional Voluntary Contributions.
  • 25 days leave.
  • Baristas, breakfast, cultural lunches, and more.
  • Private medical coverage.
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experiencecan apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourselfby visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself

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