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Support Analyst

Michael Page Technology
Job LocationLondon
EducationNot Mentioned
Salary500.00 - 600.00 per day
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

Capture Support Analyst for the Fixed Income DCS APS team in its London office. Users of the application work in the Front, Middle and Back Office globally. Resolving queries from end users with respect to the systems supported, including but not limitedto incorrect data issues, ensuring feeds into the system in a timely mannerClient DetailsOur client is a leading national bank based in central LondonDescriptionMy client is ooking for a dynamic individual to work as a Deal Capture Support Analyst for the Fixed Income DCS (FI) APS team in its London office. Users of the application work in the Front, Middle and Back Office globally. There are a number of diversereporting encompassing client flows, profitability (PnL), client contribution and regulatory.Key Responsibilities

  • Resolving queries from end users with respect to the systems supported, including but not limited to incorrect data issues, ensuring feeds into the system in a timely manner
  • Ensuring that root cause analysis has been found and solutions implemented to prevent repeat occurrence
  • Change management: plan, test and release new versions of the system
  • Write documentation on system features
  • Write documentation on problem solving guides that will enhance Deal Capture Support Support
  • Maintain and enhance procedures and processes to ensure increased reliability of the FIBI systems
ProfileSkills and Experience
  • Must have understanding of Fixed Income products
  • Must have excellent documentation skills
  • Must be highly self-motivated
  • Must be organized and diligent
  • Ability to work under pressure
  • Must have strong ability to think outside of the box and have track record of demonstrating this skill.
Competencies
  • SQL (Essential)
  • Autosys/ Control M scheduling tools
  • Geneos
  • Python
  • MS Office
  • ITIL/ServiceNow
Professional Experience/Qualifications
  • 3- 5 years of experience of proven BI support/BA analyst with significant focus on documentation
  • Excellent analytical skills, combined with ability to communicate clearly (written and orally)
  • Ability to work in a fast paced growing environment with speed and accuracy while maintaining attention to detail
  • Bachelors degree
Job Offer6 Month rolling contract£500-600 per day inside IR35Hybrid Shift Working (Minimum 2 days per week on site)

Keyskills :
FIXRMDSSQLTIBCOTOFpythonwindowsoracleshellTCP/UDPequities & derivativesapplication production

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