Supervisor

Job Description

The RoleMTVH are seeking to recruit a Supervisor based in the Clapham Park area of South London. This is a fantastic opportunity to join our Metworks Team which provides in house repairs and maintenance service companywide, involving over 200 people focused on deliveringrepairs and planned improvements to more than 26,000 homes.We offer a competitive salary of £47,775 along with a number of excellent benefits which include, 28 days annual leave + bank holidays with the opportunity to buy or sell an additional 5 days, Healthcare, Pension, scheme and many more!This role will require you to be responsible for the supervision of a team of operatives, ensuring that the services provided are in line with the KPIs and set strategy. Being fully compliant with legislative, regulatory, contractual, budgetary and policyconstraints. You will ensure work complies with current statutory and non-statutory legislation, adhering to our Metworks SHE system and ensuring that Gas safe and EIC / NIC membership and compliance are maintained.You must possess.

• Proven ability to manage Health and Safety implications when putting people to work (e.g. Asbestos, Working at Height and Manual Handling). Able to maintain a working environment that is safe and without risk to health in accordance with our Metworks Safety,Health and Environment policy
• Previous experience of working within a customer service environment
• Experience in delivering a quality repairs service in a partnership working environment
• High level of technical knowledge and diagnosis skills in a housing maintenance environment
• Working knowledge of SHE regulations including CDM, Asbestos and all other regulations relating to the delivery of building maintenance work
• Ability to communicate in both verbal and written form
• Able to manage problems and identify solutions
• Able to use IT systems, databases, and Microsoft office
• Able to stay calm under pressure
• Able to work as part of a team and self-motivated
• Access to a vehicle for business use and a full driving licence
• Proven trade background and qualifications, such as NVQ/City and Guilds apprenticeship Site Safety Management Training Scheme
• Institute of Leadership and Management qualification / demonstrable supervisory experience
• Experience of using database systems (Northgate Housing Management System / Dynamic Resource System)
• To work flexible working patterns as agreed by management

What you need to do nowIf youre interested in this role, take a look at the attached Job Description for more details and if it’s the ideal job for you, click apply now to forward an up-to-date copy of your CV.What’s in it for youOur benefits include:-

• 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
• 2 volunteering days per year for things like helping out in local communities
• An additional ‘Beliefs day’ once a year to have an extra a day off
• Enhanced pension with matched contributions of up to 9%
• Life assurance cover 3 x your salary
• Health cash plan scheme for your everyday healthcare needs which you can add your family members too
• Tenancy deposit – interest free loan to help with rental deposits
• Access to extensive learning and training opportunities with Wisebox platform
• Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
• Career progression across the organisation with our mentoring programme and apprenticeships
• We are committed to the wellbeing of our colleagues and support this as an organisation

About usLearn more about our benefits and organisation by viewing our attached documentOur promiseHere at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and developall of our diverse employees and the communities that we serve.We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of theirown and other’s wellbeing.Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.