Service Designer

Job Description

Service Designer Start ASAP to 31st Dec 2021 Advantage Resourcing are recruiting on behalf of our prestigious world renowned Energies brand for a Service Designer to lead the experience workstream of projects. Professional agency side and client-side experience is sought with demonstrable experience in delivering, influencing, shaping direction of creating best in class digital and non-digital Products and Services. This role suits someone who is a holistic thinker, able to look at all touchpoints who continuously looks to develop product experiences. The team needs someone who embraces empathetic research, building the foundation from which to define and design peoples relationship with energy. Were keen to hear those who can demonstrate an experience and an ambition thats broader than design alone; that extends into human-centred innovation. Along with an appreciation of the commercial landscape, wed also expect to see some of the following on your CV: * A real breadth in your strategic design and technical expertise - from research techniques to workshop facilitation to service design thinking with the ability to understand technical constraints and processes. * Strong Portfolio that includes a collection of real-life product examples and case studies that show your capability in design thinking with end to end services design practices. * Start-up mentality, and practical execution of a true nature of Agile Product Development * The ability to be highly independent, confident and flexible to adapt to a fluid landscape. * The capacity to learn and adapt to new ways of working and thinking, communicating effectively through storytelling. * The aptitude to effectively manage and leverage project teams, illustrating the value that design can bring to the enterprise commercially and technically. * Experience in converting insights and requirements derived from user research, business stakeholders and data analysis into practical execution. Aligning front to back of house experience design. * Strategic approach to problem-solving and ability to think far beyond the user interface. * Strong knowledge and proven practical execution of Customer Centric Design Principles. * Demonstrable commercial Analytical focus with an emphasis on learning, experimenting and improving. * Experience in planning and conducting user research, usability testing, interpret feedback and incorporate into future iterations. * Experience in designing, service design blueprints, customer journey and empathy mapping. * Experience in facilitation of Design Workshops with a variety of stake holders at all levels of an organisation. * Proven experience working in Agile Projects from user stories and backlog management to acceptance criteria. * Proficiency with design tools such as: Sketch, Adobe XD, inVision Studio, Zeplin, Axure RP. * Solid understanding of usability and accessibility standards including Web Content Accessibility Guidelines (WCAG) & ISO 9241. * Nice to have multiple languages (English +X). * Work closely with other designers, commercial and technical teams to execute a balanced approach to delivery. Submit your CV now to be considered for this fantastic opportunity working with a global brand.Advantage Resourcing is a service driven recruitment consultancy. Required skills

Research

Projects

Service Design

Requirements

Stake Holder

Requirement

Service Designer

Keyskills :
Research Projects Service Design Requirements Stake Holder Requirement Service Designer