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| Job Location | London |
| Education | Not Mentioned |
| Salary | 400.00 per day |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Temporary , full-time Work from home |
Service Catalogue Analyst-Inside IR35-Must be SC ClearedThe Service Catalogue Analyst is a role within the IT Service Management department of our client reporting into the Senior Service Catalogue Manager.The Service Catalogue Analyst supports the maintenance of our client Service Catalogue, providing accurate information on the offerings available, as well as their expected lead times. The Service Catalogue Analyst will be responsible for: Supporting the management and prioritisation of requests, via a backlog, to create, update, disable or archive Service Catalogue items. Supporting Tooling teams to build the workflows within the ITSM toolset to meet the needs of catalogue requests. Ensuring the Service Catalogue items accurately reference appropriate CIs and other data points. Maintaining Service Catalogue standards to provide a consistent user experience, suggesting Service Catalogue user experience enhancements as needed. Producing guidance material and templates to promote consistency and quality within the Service Catalogue and improve understanding of the Service Catalogue in the wider organisation. Proactively focusing on continuous improvement of self and service, working with others to improve the user experience, simplify processes and improve efficiency of IT Services to enable the Governments diplomatic, development and consular work around theworld.
Keyskills :
Must have current SC Clearance