Senior Program Manager

Job Description

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Business Administration Travel Percentage : 1 - 5% Are you curious, motivated, and forward-thinking At FIS youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team thatis open, collaborative, entrepreneurial, passionate and above all fun. About the role:Responsible for all aspects of assigned non-technical projects. Projects may be focused on all business areas : legal, compliance, marketing, sales, finance/accounting, business planning, business operations, customer service, or other non-technical subjects.Typically involves extensive interactions with cross-functional teams of various functional areas of the business. Transformation, root cause analysis, issue management, audit remediations and improvement initiatives; agile implementation, facilitation, integration and delivery Collaboration, change, stakeholder management and influencing, managing difficult situations. What you will be doing:

• Coordinates, facilitates and integrates work across multiple projects and workstreams in parallel to support strategic expansion and external partners onboarding
• Facilitates E2E project lifecycle execution and delivery with the business owners
• Removes blockers and supports business case creation for top management decision making
• Applies continuous improvement techniques to challenge status quo, ways of working to reach to a faster, more efficient, streamlined & client centric operating model
• Monitors and improves program tracking, KPI mechanism and reporting
• Works with audit and independent testing teams to support remediation and examination initiatives
• Identifies gaps in integration and facilitates collaboration and problem resolution
• Connects with enterprise portfolio for program initiatives prioritization & alignment
• Guides & coaches the existing team through improving project management skills and experience
• Identifies improvement opportunities and drives them or positions them with the corresponding stream for resolution and delivery
• Escalates risks and issues in due time with manager and business areas for alignment & resolution

What you will bring:

• Extensive knowledge of project management standards, processes, procedures and guidelines
• Knowledge of the industry project management best practices, i.e., Project Management Body of Knowledge (PMBOK) and the FIS Enterprise Project Management Methodology (EPMM)
• Knowledge of various types of IT project methodologies and life cycles, e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation and the correct project application
• Knowledge of standards relevant to the software industry , e.g., ISO, CMM, Six Sigma
• Knowledge of financial services industry
• Recognized within the enterprise for quality client interaction and successful project completion within the defined scope, quality, time and cost constraints
• Experience with both large solution implementations at external client organizations and solution development projects

What we offer you:

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities - FIS is your final career step!
• A competitive salary and company benefits
• The chance to work on some of the most challenging, relevant issues in financial services & technology
• A work environment built on collaboration, flexibility and respect

Privacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsiblefor any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass