Senior Manager, Tech SME

Job Description

The WW Tech SME team is looking for a Senior Manager to lead the team to drive technical innovation in existing geographies and new country launches. As the WW lead, you will be responsible for influencing and partnering directly with Last Mile Technology(LMT) software, product, and technical program managers to deliver best-in-class routing technology that will enable growth and expansion of Amazon Logistics aligned with the business long-term strategy. In this role, you will serve as a leader of leaders,responsible not only for scaling the business, but also fostering a culture of inclusivity and ongoing development within the broader Tech SME team.Responsibilities:

• Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations
• Develop the overall program strategy
• Drive teams in and outside of your organization to deliver
• Define the program (mission, vision, tenets), set objectives, analyze data, and drive improvements that are quantified with metrics
• Work autonomously
• Seek to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions
• Partner with teams across the business you support and beyond to source, allocate, and coordinate resources
• Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order
• Oversee gaps between teams, processes and systems
• Help teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review,etc.)
• Identify and mitigate risks (before they become roadblocks)
• Work with program managers, business leaders and executive team to communicate and impact critical business initiatives
• Develop, implement, and govern Key Performance Indicators reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects
• Engage other Amazon business units globally to share best practices and improve end-to-end outcomes for Amazon customers
• Create, communicate, and manage budget for projects

**Travel expectations will be approximately 25%BASIC QUALIFICATIONS

• Bachelors degree in Supply Chain Management, or Engineering
• 5+ years of experience in a manufacturing, production or distribution environment

PREFERRED QUALIFICATIONS

• MBA or Masters Degree in Engineering, Operations, or a related field
• Analytical skills
• Knolwedge to lead projects at a network level to influence and obtain buy-in
• Knowledge to drive execution, analysis and achievement of the right results
• Experience to manage tasks with statistical, financial, strategic and operational analysis
• Experience to model involving large data sets to support and improve business operation, implement best practices, and conduct cost benefit analysis
• Knowledge to work with Software Development Engineers to develop technical solutions to operational problems
• Project management and organizational skills
• Experience to work cross-functionally
• Written and verbal communication skills
• Knolwedge to handle changing priorities
• Experience to develop innovative ideas for process challenges

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact theApplicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial + (tel:+). If calling from Ireland, please dial + (tel:+).