Senior Hospitality and Events Manager

Job Description

What youll be doing: Senior Hospitality and Events Manager35k BasicOn-going training & developmentMedicashHealthcare benefits, including dental, optical and therapy treatments. (Includes up to four dependent children)Exclusive Benefits & Wellbeing site (Perks at Work)Entertainment discounts -Up to 55% off cinema ticketsHealth & wellbeing discounts -Discounts for Nuffield Health (20%) and Pure Gym (10%)Travel discounts -Discounts for holiday companies such as TUI and ExpediaShopping discounts -Save up to 15% at high street and online stores by purchasing Shopping Cards. Many of the Shopping Cards can be reloaded, and some can be used online to double your savings with existing online offers

• Meals on duty
• Travel Loan (after 3 months service)
• Vodaphone discounts
• Employee Assistance Programme
• 3 days additional leave, following return from Maternity
• Day off for Babies first birthday
• Holiday Purchase scheme
• Professional subscriptions

Catering partner, Levy UK are looking for a fantastic Senior Event Manager at the home of Chelsea Football Club, Stanford Bridge!NATURE AND SCOPE OF JOBTo manage and work alongside the team of Event Managers, who are responsible for driving the standards in the preparation of corporate lounges and thorough presentation of the food and beverage offer to guests attending all meetings and eventsTo support the Deputy Heads of Hospitality and Event Catering in the planning and delivering all catering activities at Chelsea FCOperational To lead by example and take charge of all daily operations and catering delivery on the floor within the work place To actively take lead on the larger events that are allocated to you by the Deputy Heads of Hospitality and Event Catering. This includes independently carrying out staffing plans, bespoke orders, pre conferences with the relevant stakeholders and liaisingwith suppliers directly to tailor an event to the clients needs and deliver operational excellence To ensure that all company quality standards in every aspect of the operation are adhered to at all times To effectively communicate company standards to your team and monitor adherence to these standards To ensure the full and clear communication of all client requirements and expectations To manage the opening and closing procedures of the department are adhered to at all times To ensure all on site documentation is completed to the agreed standard and timescale and that an effective system is in place for the filing, storage and retrieval of all document. This includes but is not limited to H&S sign offs, Duty Manager checklistsand other daily departmental sign offs that occur through the business. To lead by example and ensure members of the team wear the correct, full and clean uniform whilst on duty. Actively address all issues relation to non-adherence of Company standards To respond to the pace of the business in terms of speed of work and productivity To be aware and adhere with statutory, legal and Company requirements for: Health and Safety, Food Hygiene, Licensing Laws, Employment Law, Fire Regulations, Sales of good/Trade Description, Personnel/HR procedures To report all maintenance issues and hazards as in the Company Health and Safety Manual To attend unit meetings and cascade briefing information accordingly To deputise in the absence of the Deputy Heads of Hospitality and Event Catering To build and maintain relationships with sponsors, contractors, partners, key clientele and suppliers as per the needs of the business To ensure accurate and up to date communication is maintained with the relevant stakeholders in any event operation allocated.Hours of WorkHours of work will be determined by the needs of the business and subject to the Working Time Directive and any Workforce agreement that is in place. This role will involve evening and weekend work.Learning and Development Where instructed, to recruit, interview and select suitable new recruits for the site, ensuring that budgetary constraints are observed at all times Where instructed, to engage and discipline staff as laid down in the Company Human Resources Manual To ensure that all disciplinary issues are discussed with the Deputy Heads of Hospitality and Event Catering before progressing with disciplinary procedure with any employee To ensure that the Compass Support Line is utilised when activating disciplinary procedures To ensure that all new team members are inducted, trained and developed to guarantee that the highest levels of efficiency within the operation and customer service are employed at all times To engender good team members, customer and client relations at all times To ensure that all team members are trained in a timely manner in all areas of food hygiene and health and safety, ensuring that training record cards are duly signed Certify that meaningful performance reviews are carried out on all staff as per the needs of the business and that personal development plans are written and subsequently followed up on a regular basis To identify employees with potential for development and promotions within the operation, ensuring the correct development and training opportunities are given. Likewise, to identify employees who are under performing and manage their performance systematically in an effort to improve and develop them To champion the man management of and development of the F&B Duty managers To conduct quarterly performance reviews with the F&B Duty Managers to improve the standards and capability of the team with regular consultation of the Human Resources Team and the Company Human Resources ManualWho we are:Levy UK + Ireland is the sports and hospitality sector ofCompass Group UK and Ireland.It is the market leader in the provision of legendary food and drink experiences at some of the UKs most significant sporting, arena, and leisure venues. Through strong client partnerships, Levy UK + Irela