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Senior Customer Insight Analyst

Harnham
Job LocationLondon
EducationNot Mentioned
Salary45,000 - 50,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

SENIOR CUSTOMER INSIGHT ANALYSTUP TO £50,000BRIGHTON (HYBRID/REMOTE)OverviewThis is an online marketplace looking for a Senior Customer Insight Analyst. You will join their customer team and use data to solve problems. This company is at an exciting moment in their growth and thus are looking for someone who will be integral forgrowing out their customer base.The roleYou will be responsible for:

  • Ensuring growth and retention
  • Driving data driven and commercially aware communication to ensure that value is understood by all customers
  • Leading the performance management process, including forecast management, actively discovering data and insights to drive improved performance; with issues supported from discovery to resolution
  • Building a strong, trusted relationship with champions, executive sponsors and broader relationships as a reliable source of insight
  • Following and feeding into Customer Analytics strategy and best practise
The experienceYou will ideally have:
  • 3+ years in an analytics role
  • 3+ years using SQL in a business environment
  • A proactive, driven mentality and a desire to continuously improve process
  • Excellent at communicating analytics topics to a non-technical audience
  • Can communicate data in a high quality, professional way that aligns to brand guidelines
  • Thrives working in a commercial environment
  • Great at building strong relationships with stakeholders
  • Can use analytics platforms eg: Looker (desirable)
  • Experience using basic Python (desirable
The benefitsYou will receive up to £50,000 per annum and other benefits.How to apply Please apply by submitting your CV via the apply link below to Emma Johnson

Keyskills :
customersqlanalystinsightstakeholderstableaupower bilooker

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