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Senior CRM Manager

Harnham
Job LocationLondon
EducationNot Mentioned
Salary55,000 - 65,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

SENIOR CRM MANAGERUP TO £65,000LONDONLeading Financial Services Provider is looking for a Senior CRM Manager to join their growing CRM function.THE ROLE:This is a hybrid position blending data and analytics with the technical aspects of our CRM and MA platforms. You will oversee the CRM platform and ensure the data, logic and automation is developed and managed effectively across the lifecycle.

  • Designing, developing, implementing and maintaining CRM systems. Focussing on data transfers, message automation, documentation and platform capabilities
  • Leading projects with a range of internal and external stakeholders, e.g. CRM, Product, Tech, Data, Analytics, our platform providers and other external agencies
  • Continuing our transition towards automation of CRM, further reducing focus on ad-hoc broadcast and towards lifecycle led and highly-segmented messages, across multiple channels.
YOUR SKILLS AND EXPERIENCE:The perfect Senior CRM Manager will have the following skills and experience:
  • Experienced delivering CRM technology and data either agency or client-side - this is a mid to senior level position and while we are open to a range of associated backgrounds we are looking for someone to take significant ownership
  • Experienced in building, integrating or managing at least one significant CRM implementation with a deep understanding of how the solution was put together (e.g. data transfers, integrations, automation, QA). Knowledge of Data Management Platforms and theability to write or edit code is a benefit
  • Able to join technical understanding with an appreciation of customer experience and conversion
  • Experience in any major CRM/ESP platform e.g Salesforce, Marketo, DotDigital
  • Experience in SQL will be beneficial
SALARY AND BENEFITS:The successful Associate Director - Analytics will receive a salary of up to £65,000 based upon experience. On top of this, the successful candidate will receive a great holiday allowance, a fantastic working culture, as well as other benefits.HOW TO APPLY:Please register your interest by sending your CV to Tristan Bowler via the Apply link on this page.

Keyskills :
CampaignsChannelsCRMMarketingSQL

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