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Job Location | London |
Education | Not Mentioned |
Salary | 80,000 - 100,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Senior CRM Delivery Lead Package: £80,000 - £100,000 plus industry leading bonus and comprehensive benefits packageBased: Hybrid - ideally local to Edinburgh but can also consider London or BirminghamMy client who are a large, nationally recognised financial services organisation, known for being one of the UKs great places to work is looking for a Senior CRM Delivery Lead to lead their CRM Transformation.They are looking to enable innovative, timely and relevant omni-channel customer engagement at scale, create a deep connection with our customers and support better customer and business outcomes. The programme will implement the infrastructure and operatingmodel required to support this vision.The successful candidate will shape the programme and deliver a business environment required to make effective use of the technology and radically improve customer experience. Strong leadership skills and business acumen are essential. You will need tomanage change across the business and deliver multi-disciplinary work cutting across creative, content, CX, data, digital, operations, and proposition.Key Responsibilities:
Keyskills :
CRMTransformationProgramme ManagementSalesforce