Senior Business Performance Analyst

Job Description

Primary DetailsTime Type: Full time Worker Type: Employee Senior Business Performance AnalystLondon Permanent (Hybrid)The Opportunity QBE is looking for a highly motivated analyst to join our global Automotive Protection business unit. We specialise in developing affinity insurance solutions to the global automotive sector, offering products in over 20 countries. The position is for a SeniorBusiness Performance Analyst within a new analytics function, Reserving & Performance, inside our global analyst team. Although the position is for a senior position, we would consider less experienced individuals with strong capability and a willingness tolearn. This main objective of the role is to fully understand the performance of the division, state business plans, decide ultimate projections, validate expected performance with Finance and the actuarial teams, maintain premium earning profiles and assistwith audit requirements relating to financials. In addition, there will be some opportunity to get involved in Pricing and Analytics. The individual will need to demonstrate excellent data mining abilities, analytical skills, and very good knowledge of Microsoft applications, particularly MS Access, Excel and SQL Server. You need to be adaptable, enthusiastic and have a strong ability tolearn and problem solve. Your new role

• Align Business Performance strategy for GAP and Warranty to business needs; ensuring analytical services support the delivery of business goals.
• Facilitate resolution of business problems to identify effective solutions which are implemented in a controlled manner, and which minimize business disruption.
• Analysing existing claims and projecting future claims using actuarial forecasting techniques.
• Prioritize workloads and balance/escalate conflicting demands to ensure agreed deadlines are achieved.
• Assess, evaluate, and develop improvements to analytical, planning and performance evaluation processes, procedures, and structure to improve efficiencies and effectiveness.
• Build and maintain strong relationships with key internal/external stakeholders including underwriters, business partners, customers, brokers, Actuaries, Finance partners and Credit Control to ensure quality service and sound commercial terms.
• Understand and adjust (when needed) premium earning Profiles for each of Automotive Protections schemes.
• After deliberation with key stakeholders and Automotive Protections strategic initiatives, calculate and deliver APs plan to the planning team.
• Assist Pricing and Analytics team with developing pricing strategies relating to behaviour of earning patterns, claim inflation, and claim social behaviours where possible.
• Prepare reserve output for the actuaries. Validate actuary findings with our understanding, putting into consideration various anomalies they might not be familiar with.
• Assist Pricing and Analytics team with pricing approaches using tools available.
• Co-ordinate the financial performance reporting process to ensure that the financial results are fairly represented.
• Monitor reporting process and controls to ensure system is operational across the Division.

About You

• Good knowledge of MS SQL Server and Access (strong understanding of relational databases and ability to write SQL queries, create reports, forms, and macros preferable).
• Strong analytical skills - methodical, logical, and rational approach to problem solving.
• Very Good knowledge of MS Excel.
• Good knowledge of Word and PowerPoint.
• High attention to detail with the ability to work quickly and accurately.
• Comfortable with interpreting and producing numerical data.
• Excellent written and communication skills. Having the ability to present findings to key stakeholders and clients.
• Good knowledge of visualization tools like Power BI, Excel etc.
• A minimum of a 2:2 in Mathematics, Statistics, Computer Science, Economics, or an analytical related degree.

Why QBE At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, thats why we have created At My Best". Its our connection, our way of showing we have your back. We understand that one size doesnt fit all and that priorities can changedepending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. Its in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know its notjust what we do that matters, its how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of todays workforce. QBE aims to build a workplace that is fair and inclusive because we want to attractand retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the awards QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022 Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Womens Empowerment Principles and Race at Work charter helps keep us accountable and transparent. Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. About QBE QBE helps b