Sales Coordinator - Brook Green & Hammersmith

Job Description

We are looking for a candidate who is reliable, enthusiastic, confident, takes initiative, has superb time management skills, is able to work independently as well as within a team and also has excellent attention to detail, to work in this busy and dynamicoffice.The candidate will look after the day-to-day administration for the sales teams ensuring that sales progress to completion. This role primarily encompasses all of the administrative and compliance components associated with marketing a house or flat forsale through to the successful completion of the transaction.The role will also be responsible for responding to customer and client enquiries and assisting the sales teams with meetings, marketing and local events.Key Responsibilities

• Provide an exceptional first impression for customers when handling telephone, email and face-to-face enquiries
• Responsibility for meeting office audit targets, both internal and external
• Liaise with customers and clients in a professional, polite and respectful manner fitting of a Savills representative so that their experience of Savills is first class
• Compliance; ensuring all files are compliant with signed terms of business etc. preparing agency agreements, gathering the correct compliance documentation for the ownership structure of the property and liaising with Savills compliance teams where required
• Oversee the marketing of properties including coordinating the booking of advertising, brochure production, window cards, PR
• Liaise with the sales teams to ensure the smooth sales of all properties by accurately managing the REAPIT and other IT systems
• Payroll; timesheets, holiday, sickness report, petty cash
• Invoicing: processing other agents invoices, sales invoices, supplier invoices
• Keeping up to date with changes to compliance requirements
• General office administration including: day to day running of the office, ensure the window card displays are up to date, archiving files, ordering stationery, ordering merchandise, dealing with office maintenance
• Diary management for negotiators, arranging appointments, viewings, market appraisals and meetings for the sales teams. Booking appointments on REAPIT and copying them to Outlook
• Drawing up the agenda for weekly sales meeting and taking the minutes
• Adhere to the companies ISO, Money Laundering, Health & Safety policies as well as the Savills Code of Conduct
• Ordering completion gifts for sellers and buyers
• Assisting with the planning and orchestration of local events, including preparing guest lists and assisting with sending invitations
• Monitoring and refreshing the property web listings. Maintaining the office web page.
• Creating CCT advertisements (for Instagram/Facebook) for properties using the online portal
• Use of the Addintel platform to create Sold in Your Road Flyers
• Produce weekly sales lists for the office
• Set up new staff/joiners with appropriate IT and stationary etc
• Health and Safety for the officefire alarm, water temperature checks, office maintenance works
• Liaising with contractors for maintenance of the office
• Taking ownership of the office appearance
• Part time cover of the reception desk

Skills, Knowledge and Experience

• Exemplary verbal and written communication skills
• Takes a pride in personal presentation
• Strong people management skills - can motivate team members
• Excellent organisational and prioritising ability
• Ability to multi task and take initiative
• Meticulous attention to detail
• Ability to work flexibly
• Team player and ability to work independently
• Ability to cope with routine tasks
• Dependable - team can rely on the job holder to produce work to deadlines
• Enthusiasm to do a good job