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Reservations and Ticketing Agent

Egyptair
Job LocationLondon
EducationNot Mentioned
Salary20,000 - 21,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Job SummaryTo provide all necessary help and support to passengers as required by Egyptair which may include booking tickets, pricing tickets, taking payments, Complaints and any other general enquires incoming passengers may have.Job ResponsibilitiesTHE FOLLOWING RESPONSIBILITIES ARE ASSOCIATED WITH THIS JOB ROLE:

  • ASSIST PASSENGERS BY AMEND BOOKINGS; DATE CHANGES, COLLECTION OF APPROPRIATE FEES (AMADEUS SYSTEM)
  • SEATING AND MEAL REQUESTS
  • REISSUES - (CHANGES, PRINTING A NEW TICKETS)
  • GENERATE REVENUE WITH NEW BOOKINGS
  • ASSIST PASSENGERS WITH ANY OTER ENQUIRES THEY MAY HAVE
  • COMPLY WITH EGYPTAIR STANDARDS
  • OTHER DUTIES AS ASSIGNED
Qualifications & CompetenciesIN POSSESSION OF AT LEAST THREE GCSES / O LEVEL (EQUIVALENT)
  • APPLICANTS PREFERED TO HAVE EXPERIENCE WITH THE AMADEUS BOOKING PLATFORM.
  • EXCELLENT COMMUNICATION SKILLS (WRITTN AND VERBAL)
  • ABILITY TO SPEAK AND UNDERSTAND TE ENGLISH LANGUAE, OTHER LANGUAGES ARE AN ADVANTAGE.
  • PASSIONATE ABOUT CUSTOMER SERVICE.
  • COMMITMENT TO CONTINUOUS IMPROVEMENT
  • PREIVOUS EXPERIENCE WORKING IN AN AVIATION ENVIROMENT IS DESIRED
  • SELF MOTIVATED AND ABLE TO WORK INDIVIUALLY AND AS PART OF A TEAM.
  • APPLICANTS WILL BE INVITED FOR INTERVIEW.
  • APPLICANTS ARE INVITED TO SUBMIT THEIR CVs ALONG WITH A BRIEF INTRODUCTORY STATEMENT.
  • SALARY COMMENSURATE TO EXPERIENCE, PLUS BENEFITS PACKAGE.

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