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Receptionist

London School of Science & Technology
Job LocationLondon
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Job Purpose:

  • To carry out reception duties and to ensure a high level of service and advice is available to staff, students and visitors to the college.
  • To provide administration support to all areas of the school including the senior management team
Reception Duties;
  • Deal with all college visitors and students to the reception area ensuring excellent customer service provision
  • Respond to all initial queries (email/telephone/face-to-face queries) and pass to the relevant person/team in a timely manner
  • Answer all telephone calls to the College and ensure accurate detailed messages are taken and distributed accordingly
  • Open all post to the college and ensure it is distributed accordingly across the campus buildings.
  • To deal with all deliveries to the college and ensure these are checked and properly signed for before arranging for distribution to the relevant department.
  • Ensure that all visitors to the college sign in/sign out at the security desk on arrival and departure from the college
  • Inform the college management about any complaints received from the students and visitors.
  • Work closely with the Student Support/Admissions teams in dealing with any student concerns/issues
  • To provide administration support to any member of the Senior Management team as and when required maintaining absolute confidentiality
  • To order and maintain relevant office sundries to ensure the smooth running of the office
  • To monitor/maintain stationary stocks replenishing regularly and process departmental stationary orders on a regular basis ensuring departments are notified of order dates
  • To assist the Operations Manager with administration support including arranging equipment maintenance visits, dealing with equipment breakdown engineers and any other facilities related visitor to the college
  • To assist with inspection visits, providing administration cover, organising refreshments and booking individual meetings/rooms.
  • To assist with Open Day events and any other publicity events.
  • To organise college/staff functions to include room bookings/venue bookings and overall coordination.
  • To assist with photocopying, filing etc as and when required.
Any other duties appropriate to the grade and role

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