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Project Support NST

Thames Water
Job LocationLondon
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Who are weThames Water is the UKs largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes,keeping taps flowing and toilets flushing.At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always openand this matters even more through a pandemic.Were proud of the positive ways of working weve adopted during the pandemic, creating a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles were moving to a hybrid approach with various options across workingfrom home, office and our sites. Well cover this during the assessment process.What you will be doingWe are currently recruiting for 2 project support network service technicians. The purpose of this role will be to provide excellent customer service to our customers by undertaking operational tasks, resolving customer issues, and carrying out network valveactivities with the least disruption to supplies. In addition to this, you will also support a range of major capital projects in and around the South London area.As the project support network service technician, you will ensure the delivery of project work to support ongoing leakage delivery activities, ensuring that health and safety is always adhered to.You will be required to carry out various network operations in the field to progress jobs to completion in an efficient mannergiving the best service to all stakeholders involvedcontractors and customers alike. Key areas of responsibility will include:

  • Support teams on Pressure Management Maintenance
  • Supporting the installation of assets for new Pressure Managed sites
  • Installation of Zonal Meters and exchanges
  • Installation of District Meters and exchanges
  • Supporting large schemes on Trunk mains such as installation of new pipelines
  • The support of planned repairs on our Trunk Mains
  • Supporting our network upgrade schemes as they arise
  • High Consequence Valve checks on our Trunk Mains and high-impact network valves
  • We also support all reactive requests from our network colleagues, where possible, during reactive situations as they arise
  • You will be required to cover a standby roster to support our groups additional out of hours needs and Network Events
What you should bring to the roleOur customers are at the heart of everything we do so previous customer service experience within a constantly changing environment is essential.
  • Be someone that has well developed clean water network understanding as well as clear ability to demonstrate the ability to undertake these key roles
  • Ideally hold all current certifications that cover Water Hygiene, NRSW unit 2, disinfection, sampling, flushing, valve operations, CALM
  • The new License to Operate system is now in place and everyone wanting to work on the Clean Water network needs to work through the training programme and pass this accreditation
  • Have a clear understanding of the Permit to Work system
  • As the role involves driving to multiple sites, you must be a confident driver, as well as holding a full, UK driving licence
Whats in it for youOur competitive salary package includes an excellent contributory pension, 24 days holiday per year increasing to 28 with length of service and a wider benefits scheme.Salary - £22,440 - £30,360 There is a 49% Shift allowance for this role on top of salary.Thames Water is a dynamic,rewarding,and diverse place to work, with opportunities around every corner. If you join our team, youll enjoy a fulfilling career, flexible workingarrangementsand great benefits.Were also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader and were a Times Top 50 Employer for Women.Find out moreaboutworking at Thames Water.We deliver lifes essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of your role, youll be asked to help our Instant Support Team to helpour customers in their hour of need. This is incredibly rewarding, and youll be given full trainingits also a great opportunity to learn more about our business and meet colleagues.Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we cant consider any furtherapplications, so please submit your application as soon as possible to avoid disappointment.

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