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Job Location | London |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
The Business Systems team in D+E Corporate & Commercial Systems is responsible for the design, development and support of the BBC’s enterprise wide/corporate systems including Finance, Procurement, Treasury, HR and Resource Scheduling. We work closely with our key stakeholders to understand their needs and then manage a range of projects to meet those needs.The purpose of this role is to ensure that the overall performance of SAP Finance applications meets business requirements.The role will provide detailed system expertise, technical support and knowledge to both service delivery and business change functions ensuring dependencies and relationships between all associated systems are understood, maintained and can be communicated effectively to relevant stakeholders.This is a business support role. Its scope is:Systems complexity: The systems landscape will contain applications typically involving multiple business and technical dependencies, business critical systems and processes and commercially sensitive environmentsStakeholder management: First point of contact for a variety of stakeholders.3rd Party Relationships: Supporting 3rd party partners and suppliers supporting delivering application services and projects typically to the value of 100K.Information & Security management: Ensure that all the requirements of statutory and BBC safety regulations are fully met including adherence to the BBC’s policies.Recruitment: Support recruitment process for the team by taking part in selection boards and making selection decisions for engagement of new colleagues including specialist contractors.Project Support – Provide SME input into projects relating to Finance systems and support implementations and transitions into BAUKey AccountabilitiesSystems Management - Be the systems specialist for Finance modules of SAP ECC and other Finance related Systems.Lead on requirements gathering with the business process owners and stakeholders, analyse and present solution options that align with BBC Engineering strategies.Work with the Systems Owner to ensure system performance (KPI’s) are continuously improved, inputting into the systems roadmap, identifying risks and providing risk mitigations.System Architecture: Responsible for ensuring systems design and architecture is fit for purpose, including disaster recovery architecture. Project Engagement - Responsible for providing technical consultancy to project delivery and development teams, procurement, service design and change management teamsResponsible for providing technical expertise to project teams throughout the lifecycle of a projectWorking with project & service delivery teams responsible for the commissioning and acceptance ensuring new installations/services are fit for purpose, supportable, and are built against agreed specification and installation standardsChange, Configuration and release management - Responsible for minor/major software and hardware upgrades, ensuring that change management procedures are followed working alongside the teams responsible for UAT, testing and deployment of upgrades into the production environment.Incident Management - Responsible for the resolution of escalated incidents from frontline support teams and assisting with the command & control for major incident and service outages.Problem Management - Responsible for Problem Management for systems assigned, ensuring that known issues and workarounds are documented and input into a Known Error Database.Non Functional Requirements - Responsible for ensuring systems align with BBC’s non-functional requirements including accessibility, performance, disaster recovery and security.Ensure all work is conducted in accordance with current safety legislation and BBC safety policies, security policies and statutory requirements relevant to the task.Knowledge Management - Responsible for the production of technical documentation, ensuring quality and accuracyResponsible for assessing and inputting into the design and delivery of training for systems under ownership ensuring support teams can be appropriately trained3rd Party Suppliers - Responsible for building effective relationships with system vendors to ensure that reported incidents and problems are resolved within agreed resolution times set in service contractsQualifications, Knowledge, Skills & Competencies:Essential