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Order Fulfilment Exec p/time

Adecco
Job LocationLondon
EducationNot Mentioned
Salary25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , part-time

Job Description

Order Fulfilment Exec (p/time)£25k salary (pro rata)20 hrs per weekMon - Fri 9am - 1pmBased - Chiswick, West London W4Immediate startRole / Duties:The Order Fulfilment Officer (OFO) is part of the Operations Team and tasks in the team include:

  • Deliver WEEE, Batteries and Packaging compliance on behalf of members
  • Manage Local Authority WEEE and Battery contracts
  • Manage PRN purchasing
  • Manage supply chain for WEEE, Batteries, and Packaging
  • Build and deliver take-back services in the UK
  • Compile and analyse operational data and produce business KPIs to shape strategy
  • Inform development and implementation of UKs operational database
  • Develop relationships with Local Authorities, Suppliers and other stakeholders to support business development
The role of the OFO is to ensure that:
  • Collection requests are managed, from inception to final completion of the collection process on a daily basis
  • Co gathers all the documentation needed to demonstrate compliance and the completion of its duties (transport documents, weight slips, consignment notes, evidence notes, invoices, etc.)
  • Validation of pickups/transactions entered into online reporting system
  • Monthly Waste Data Flow reporting to Local Authorities
  • Job share with another OFO to manage assigned accounts and daily activities
  • Receive pick-up requests/enquiries from collection points and suppliers by email, phone and online
  • Process the pick-up requests/enquiries by allocating them to the relevant collection suppliers
  • Track the completion of the pick-up requests by checking the confirmations and documents returned by the suppliers
  • Chase suppliers that are late in returning confirmations and documents until task is completed
  • Check at the end of each day, each week and each month the status of the pick-up requests and confirmation/documentation return
  • Reconcile invoices received from suppliers and collection points with collection, storage and treated activity, as evidenced by confirmations and supporting documents received
  • Manage and reconcile monthly data entered into Flex and other formats (internal spreadsheets)
  • Prepare expected evidence tonnages in line with collected tonnages / request evidence notes from suppliers
  • Ensure all internal reporting is accurate and completed by required deadlines (Inc. cost accruals)
  • Support the Compliance & Quality Manager to complete KPIs, measure performance regularly, and provide data analysis where required
Role ProfileSkills
  • Computer proficiency especially Excel and relational databases
  • Excellent written and verbal communication skills, strong interpersonal skills and command of the English language
  • Organised, methodical and self-motivated
  • Team player
  • Results oriented, ability to propose simple and pragmatic solutions
  • Ability to build long term relationships
  • Knowledge of logistics and recycling services and local authorities is appreciated but not essential
Experience
  • Minimum 2 years experience with operational logistics and/or customer care call centres
  • Understanding of Packaging, WEEE and Batteries Regulations - desirable
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Keyskills :
Operations Coordinator

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