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Night Controller Luxury Concierge & Chauffeur Company

Job LocationLondon
EducationNot Mentioned
Salary£22,000 - £24,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

We are recruiting for a Night Controller to work for a leading, luxury concierge & chauffeur and supercar fleet company. This is a fantastic opportunity for a Night Controller to work for a company who offers a prestigious service and some the world’s finest vehicles. This is a permanent role and you will join a small, friendly team, working directly with the owner and the operations manager, based in a Central London location.As the Night Controller, you will be responsible for;

  • You will be responsible for taking incoming chauffeur bookings and uploading them onto a CRM system, sending booking confirmations to clients, and confirming the chauffeur details
  • You will be responsible for efficiently overseeing the chauffeur rota in order to correctly dispatch jobs
  • You will keep up to date on which chauffeurs are in which vehicles for ease of dispatching
  • Anticipating time in order to correctly dispatch jobs for the following day
  • You will be able to handle high pressure last minute bookings and organise effectively
  • Occasionally, you will be required to drive the cars for services and will look after all maintenance issues, be able to help with the up-keep of the vehicles (fuel them, overnight car wash etc) also put bottles of water in the cars to prep them for the following day
  • Office administration, preparing handover notes for the day team and communication of key information
  • The Candidate;
  • You will have a full UK driving licence for more than 3 years
  • You will be a clear communicator with great customer service skills
  • Confident and sharp on the phone as well as email - quick responses are a must
  • You will have excellent attention to detail and will have the ability to solve problems
  • Friendly, bubbly and have a positive attitude
  • The Role;
  • Full time permanent role
  • First 4-6 weeks will be daytime office hours for full training
  • Woking hours will be 22:00pm – 07:00am OR 21:00pm – 06:00am
  • 40 hours per week in total, plus 1 mandatory weekend in every 3, which could be day or night.
  • Overtime opportunity available for extra hours during the week, or extra weekends at £13 per hour.
  • Salary: £22,000.00 to £24,000.00 per annum
  • Regular social events with the team
  • If this sounds like a role that interest you and you have the relevant experience, please get in contact with us.

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