Laboratory Administrator

Job Description

Salary and Grade: EO (Inner) £29,737 to £34,453The Food, Water and Environmental (FW&E) Microbiology Laboratories are specialist microbiology laboratories within the UKHSA. Based in 3 sites across the country, the laboratories are geographically well placed to work with local authorities in order toprotect the public from health threats posed by contaminated food, water and the environment.The London FW&E Laboratory provides a microbiology testing and advisory service to Local Authorities, Port Health Authorities, hospitals, and commercial clients in London. The laboratory accredited to ISO 17025 and is recognised as an Official Food ControlLaboratory for the microbiological examination of food and foodstuffs within the EU.The postholder will lead and coordinate the provision of professional administrative services within the laboratory and provide a Personal Assistant service to the Laboratory Manager and Unit Head. To be responsible for the supervision and training of otheradministrative staff within the laboratory. Work effectively with the Business Support Manager to ensure Business plans and services are implemented.LocationThis is a office based role located at Colindale, London NW9 5HT.*Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available.*Responsibilities section:The job holder will be required to carry out the following responsibilities, activities and duties:

• To lead and coordinate the provision of professional administrative and secretarial support to senior staff in the laboratory
• To provide a Personal Assistant service to the Laboratory Manager and Unit Head
• To be responsible for receiving and directing telephone calls from health professionals, customers, other agencies and members of the public and where able to deal with enquiries regarding the laboratory’s activities
• To be a member of the Laboratory Management Team and to organise the meeting schedule, prepare agendas and relevant papers and produce minutes and action points for the meetings
• To be responsible for maintaining records of sickness absence and annual leave on all laboratory staff and to provide data on request
• To be responsible for organising and maintaining a confidential electronic filing system within the laboratory office
• To assist in the production of correspondence, reports and scientific publications when necessary
• To supervise the laboratory transport services required to support our customers delivery to our customers.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.Essential Criteria:It is important through your application and Statement of Suitability of up to 1250 words that you give evidence and examples of proven experience of each of the following criteria:Essential

• Educated to A Level/NVQ standard or equivalent including English language
• Experience of managing priorities within a large complex public organisation
• Experience of records maintenance and filing systems (paper and electronic)
• Experience of using a variety of software packages, data entry and good keyboard skills
• Experience of ordering and invoicing
• Experience of liaising with customers and maintaining customer relationships
• Experience of managing and communicating sensitive/confidential information
• Ability to follow and communicate instructions, ideas and opinions clearly and concisely, both orally and in writing
• Excellent organisational skills and ability to manage own workload
• Able to liaise with colleagues across departments within the UKHSA and work across organisational boundaries
• Ability to work as an effective team member and be able to work collaboratively and cooperatively with other team members
• Demonstrate a high level of motivation and commitment to high standards

Desirable

• Degree in relevant area or equivalent experience, ECDL or Relevant management/training qualification
• Experience of working in the NHS or public health related field
• Knowledge and understanding of laboratory safety requirements and procedures
• Experience of independently managing projects within an administrative capacity
• Previous experience of supervising/managing staff
• Knowledge and experience of financial management including previous experience of monitoring budgets
• Proven ability in identifying and developing efficient and effective systems within the workplace

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