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| Job Location | London |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Technical customer support and quality assurance role with a leading telecommunications consultancyResolve customer support requests, test company products and help tech teams solve issuesHybrid and flexible working with a starting salary of £20,000 -£25,000Do you love new technology Are you a great communicator Do you love solving problemsWere looking for a junior technical customer support and quality assurance specialist for a new role with a leading telecommunications consultancy. This global companyworks with big organisations like the government and Carphone Warehouse to develop their mobile technology, but they need YOU to respond to support requests and test their new products!This is an amazing chance for a tech-savvy entry-level job hunter to reallykick off their career.Junior Quality Assurance and Operations Specialist role overview:Your role will be in two parts: operations and quality assurance. As a key member of the operations team youll be the face of the business for customers as youll helprespond to and resolve their issues. As a member of the quality assurance team youll report to the Product Owner, testing new software and finding bugs before it gets launched.A role like this could lead to a career in technical customer support, professionalquality assurance, operations or even development for the right candidate!This job follows a flexible hybrid working model where youll join the team in the London office for two days a week and work remotely for the remaining days.Junior Quality Assuranceand Operations Specialist responsibilities: Respond and help resolve customer support requests System troubleshooting and management Test software across multiple platforms to find bugs Write test cases, scripts and plans for the development team Collaboratewith the tech teams to understand trends and resolve issuesJunior Quality Assurance and Operations Specialist must-haves:Great verbal and written communication skillsA good understanding of tech trends and appsExcellent problem-solving skillsJunior QualityAssurance and Operations Specialist benefits:Hybrid working with 2 days in the London office and 3 working remotelyLaptop and company phoneStarting salary of £20,000 - £25,000If you have the communication and problem-solving skills, we want to hear from you!Apply to our latest technical customer support, operations and QA job today!Equal opportunity employerDigitalGrads is committed to being an equal opportunity employer. All qualified applicants will receive consideration regardless of age, gender, ethnicity,sexual orientation, faith, disability or other. We are continually finding ways to improve the way we work, and regularly review our internal recruitment practises.