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IT Support Technician

S&G Recruitment
Job LocationLondon
EducationNot Mentioned
Salary35,000 - 40,000 per annum, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

A Fantastic opportunity has arisen - we are looking for an IT Support Technician to join one of the leading commercial chancery and business law sets in the UK, based in Holborn (London). As an IT Support Technician you will be providing a friendly and helpful IT support service along with:

  • Setting up new users on the network
  • Installing and upgrading laptops, Macs and PCs
  • Supporting barristers and staff with a wide range of technical support issues as they arise (both in the office and remotely)
  • Actively supporting the company network
  • Support for video and telephone communications within Chambers
You should be able to evidence the following technical skills:
  • Good knowledge of Windows/Mac, troubleshooting and hardware provisioning
  • Microsoft Office Suite installation and application support
  • Active Directory, Group Policy, Exchange (both on-prem and O365)
  • Collaboration tools such as, Zoom, MS Teams and Webex
  • TeamViewer
  • Security awareness (Mimecast, Sophos, Access Control)
  • Endpoint Manager - MDM and Multi Factor Authentication setup (MS MFA)
  • Windows Server 2016-19
  • Documentation (guides, topologies etc.)
Have you got:
  • Working knowledge of Cloud Services; Azure, Remote/Virtual Desktop, SharePoint.
  • Networking (LAN, switches, routers, and firewalls).
  • Cyber Essentials Plus (or equivalent framework).
As an IT Support Technician - Candidates will need to:
  • Be able to display strong communication skills with users and suppliers;
  • The ability to work under pressure when urgent issues arise
  • The adaptability to work both individually and as part of a wider staff team
  • Strong organisational skills in logging calls and taking ownership of support issues
In return you will receive a competitive salary, annual bonus and paid travel****on completion of your probation period.

Keyskills :
Active DirectoryNetwork SecuritySharePointWindows Azure

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