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IT Support Engineer

Job LocationLondon
EducationNot Mentioned
Salary30,000 - 35,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

IT Support Engineer((1st/2nd) - Covent Garden Up to £35,000 I am supporting a well-known market leading, multi-brand organisation who are seeking someone to join the groups IT support team. You will be triaging tickets across 1st-2nd line, resolving various technical issues across each of the brands and head officeusers, and for the right person, you will have regular opportunities to get involved in infrastructure and store techonology projects. Their culture is so important to them and they strive to keep an enthusiastic, encouraging and creative atmosphere. Thisrole would be perfect for computer science graduate who is willing to learn and has the right attitude.We are looking for:

  • Exceptional customer service skills with a real service mindset.
  • Expert Microsoft knowledge, specifically Office365 and Windows 10
  • A technical background in Microsoft & Apple Operating systems, Hardware, and Infrastructure
  • Has worked/ knowledge of an ITIL environment
A bonus if you have:
  • 2yrs commercial experience
  • Active Directory
  • Experience supporting Navision & Gsuite/ Gmail day to day)
  • ITIL Foundation
Desirable - - Experience supporting both Windows and Mac OS We are looking to speak to confident and proactive IT enthusiasts who feel comfortable using initiative, so if you feel like this is you, please apply!

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