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IT Support Apprentice

QA Ltd
Job LocationLondon
EducationNot Mentioned
Salary£18,000 - £20,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

About us:We are a social enterprise focused on helping people work and study more effectively. As a disability-confident employer, we take pride in our diverse team. We often have to work within the confines of government-funded support, but we always pledge to do ourbest to assist. We have decades of experience helping people accelerate their work efficiency and improve study grades.Overview:We are now looking for an eager candidate to join us as an apprentice.You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship.Salary:£18 000 to £20,000 per annum.Job title / areas of study:IT Support Technician, Deployment & Warehouse - (handling PC equipment will be a requirement)Key duties: [will include but not be limited to:]

  • Stock Control – Warehouse Role
  • Warehouse maintenance – Warehouse role
  • Stock picking – warehouse role
  • Prepare machines for installation (power, network) – build role
  • Deployment – build role
  • Recording Serial numbers – build role
  • Creating accurate order paperwork – build role
  • Assembling & Packaging orders for shipping – build role
  • Courier Bookings – build role
  • Remote set-ups & email deliveries – tech role
What we are looking for:Skills and qualities:
  • Hardware experience - essential - dealing with key PC components
  • Positive attitude to work
  • Attention to detail
  • Polite and courteous telephone manner
  • Empathetic / compassionate toward the students / learners - (DSA) disability student allowance
Entry requirements:
  • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)
  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject
You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.For more information, please visit the UK ENIC website.Benefits:
  • Casual dress code
  • Friendly atmosphere
  • Coffee machine / Free tea/coffee
  • 28 days annual leave (including bank holidays)
  • NEST Pension fund
  • Office closure between Christmas and New Year (not included in leave allocation)
  • Computer equipment can be purchased at reduced cost via the company
Future prospects:90% of QA Apprentices secure permanent employment after finishing their apprenticeship.Important information:Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, were a top 50 training provider, dedicated to helping you succeed.Apply now!

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