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IT Support Analyst Infrastructure

YourRecruit IT Ltd
Job LocationLondon
EducationNot Mentioned
Salary£26,000 - £32,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

IT Support Analyst - Infrastructure£26,000 to £32,000 plus outstanding benefits packageLondon, EC3A

  • Are you a passionate, well-presented IT Support Analyst with experience of working in a corporate environment
  • Are you confident in your abilities to provide VIP 1st and 2nd line support face to face
    • Due to expansion, the worlds largest, privately owned insurance brokerage firms are looking to take on an experienced IT Support Analyst on a permanent basis. The successful candidate will be passionate about working for them and for building a career within their global organisation. If you are ambitious, hard-working and dedicated to providing a high level of technical customer support, this could be the opportunity for you!We are looking for a candidate with a smart and friendly attitude and experience gained within highly corporate environments. You should also be able to work in a fast-paced in-house support team who provide technical support across the business.In return, my client can offer the chance to be part of an incredibly special organisation - with outstanding career opportunity and benefits as well as an exceptional working environment and impressive offices.Sound interesting and something you would love to be part of Keep reading and apply today!Key Skills required
  • Windows 10
  • MS Office 2016
  • ITIL knowledge / qualifications preferred
  • Citrix Support (Desktop Director)
  • Meeting Room Support (Cisco Webex, Teamboards), AV
  • Remote Support- TeamViewer or other
  • Mobile Phone set up using Airwatch/(MDM)
  • Cisco Desk phones with Jabber
  • Secure Printing
  • Windows Bit Locker or equivalent
  • New Starters including desk set-ups
  • Laptop/Desktop support and imaging tools for Laptops/PCs
  • Exposure to Apple Macs
  • Windows File structure Backups
  • Microsoft Exchange
  • Active Directory administration & Group Policies
  • LAN/WAN/WI-FI fundamentals
  • Service Desk Tools for day to day incidents/tasks.
  • In addition, any experience with Office 365, VMware, experience with third party apps, application deployment tools and Smart Deploy would be a bonus, although not a requirement!
    • As an IT Support Analyst, you will be responsible for ensuring that end users are receiving the appropriate assistance. You should have detailed knowledge and understanding of Incident, Problem and Service Request management processes. You should also have solid experience in an IT Service Desk environment and working in a technical customer facing role.Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you havent heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit (IT) Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.YourRecruit Limited is acting as an Employment Agency in relation to this vacancy.

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