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| Job Location | London |
| Education | Not Mentioned |
| Salary | £32,500 - £35,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
MBA are proud to partner an innovative, global finance organization in their search for an experienced IT Support Analyst on a permanent basis. As IT Support Analyst you will provide IT Support (Server & Desktop) cover to office and home based staff in the North of London and cover Milton Keynes, Watford and London offices.This is a second-line support role for LAN, desktop/laptop PCs, servers and various other hardware/software.Currently remote working before office based internal support to London, Milton Keynes and Watford with flexible and remote working. (Must have a UK Driving License)IT Support Analyst - Key Responsibilities * Providing hands on technical support to all infrastructure, applications & systems- Supporting 5 offices and home-based staff in the region- Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to the appropriate channels where necessary- Accurately record, update and document requests using the IT service desk system- Identifying and implementing service and support improvement and efficiency initiatives- Provision IT hardware including laptops, desktops and mobiles- Provision and support Microsoft Windows servers- Some traditional networking support including switches and telephony- Manage end to end project delivery- Update the Asset Management system as appropriateIT Support Analyst - Skills / Person* Windows Server 2008 through 2016- Windows client from 7 to 10 Professional- MS Office (2013 and above) and Office 365- PC/Server Hardware Skills- Knowledge of Server build process and use of Client Imaging Products- TCP/IP Protocols, DNS and routing- Knowledge of LAN/WAN/WiFi- Knowledge of Lotus Domino/Notes- McAfee Anti-Virus and Encryption software- Telephony - VOIP and iPhone- Printing- Understanding of RAID technologies* Microsoft Qualifications- At least 2 years experience- Perks* Company pension scheme* Flexible working / holidays* Training and development opportunities. Salary: £32,500 - £35,000For an informal discussion please contact Mobile -