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| Job Location | London |
| Education | Not Mentioned |
| Salary | £45,000 - £55,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
IT Account Manager - Client relations (no new business) - Remote Working Options - Up to 55K basic 100K OTE - Farringdon, LondonWe are looking for a highly motivated and skilled IT Account Manager to join an established, Microsoft Partnered, Managed Service Provider with offices in Farringdon, London, Bournemouth and Farnham, Surrey.This exciting opportunity will suit a talented IT Account Manager who is well versed in relationship management and building rapport. This is a brand new postition due to the organisations growth (50% over the last 18 months) and you will be working in a teamof 5 Account Managers.Please note that this is an IT Account Manager / client relations role and will NOT include sales to new prospects/clients or New Business. They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity.The position can be based from home with travel to client site in and around London (travel costs reinbursed). There are optional team building and social events from the London office and you can also visit the office weekely if you prefer that environment. IT Account Manager Key skills:* Build rapport within your designated client portfolio* Arrange regular meetings with clients to understand their needs and ensure we are delivering great customer service* Map client requirements to our portfolio of services, creating opportunities as required* To organise client meetings and selling activities to ensure that the monthly gross margin targets are achieved and exceeded * To be aware of competitive threats and pressures and feedback internally to the company with recommendations of any changes * To monitor clients satisfaction of the on-going services delivered by the company and advise of improvements as appropriate. * Forecasting on a monthly, quarterly and annual basis * To document all client activity and developments on the companys CRM system * To complete all appropriate sales reporting by the agreed deadlines * To act as client advocate within the business ensuring any additional resources such as pre-sales are fulfilledYou will be a motivated IT Account Manager with fantastic communication skills and have prior experience within a IT Sales/Account Manager role. The successful IT Account Manager should have strong relationship building, organisational skills and the abilityto work as part of a team.We are interviewing currently so apply now for immediate consideration or contact George Harvey at ITSS Recruitment for further information.
Keyskills :
Account Manager and IT and MSP and Managed Service provider