Internal Communications Manager

Job Description

Key Accountabilities Contribute to AXA IMs global internal communications strategy by developing and implementing internal communications programmes:

• Develop innovative, effective, and high-quality communications tools
• Develop an excellent network of contacts within the organization to ensure the priorities of the company is effectively and accurately communicated
• Use evidence and insight to drive improvements to our internal communication channels
• Advise, plan, and execute communication initiatives to support team leaders with clear and engaging messages
• Production of written content, video and digital for various internal communications channels
• Create a wide range of content, ensuring communications channels are consistent in terms of style and tone of voice across the company
• Proofreading and editing, validation of translations

Support on internal company editorial platform:

• To regularly publish content on our in-house social network platform, ensuring the look and feel of articles and stories hosted is consistent
• Draft messages and communications materials, managing internal messages, news flow across channels, demonstrating a deep understanding of different audiences and specific needs with the ability to adapt and craft messages accordingly
• Support of internal stakeholders - business units, departments- in building their own content strategy and content for their dedicated social media groups
• Analysis of the engagement rate to devise effective delivery strategies
• Proactive management of the maintenance and the quality of all internal online content, making sure it is kept up to date, consistent with the brand and presented in the most effective way

Contribute to AXA IM global internal publications and events including:

• Events -staff meeting, lunch/learn sessions, employee engagement events
• Lead the organisation and general logistics of regular internal events including all-staff digital, in-person or mix townhall sessions, breakfast meetings etc.
• Hosting and moderating of fully digital or hybrid events on a social media platform
• Produce for internal events including invitations and supporting materials as well as the distribution process

Qualifications

• Degree educated (e.g., communications/media) is an asset

Experience/Skills

• Previous related experience in an Internal Communications department (10 years)
• Experience in copy-writing skills with the ability to deliver information in a clear and concise/attractive manner
• Communications skills: communication plan building, communication kit deployment, understanding of different internal media and channels
• Youll be creative and engaging, with exceptional copywriting and stakeholder management skills, including that rare ability to make internal communications sound less corporate and more human
• Experience in community management and social media content writing
• Excellent writing, proofreading, and editing skills in English
• Excellent command of spoken and written French will be appreciated
• Understanding of financial services (asset management and capital markets)

Key Competencies

• Confidence in influencing leaders
• Ability to develop close working relationship with multiple stakeholders, notably senior managers
• Proven ability to prioritize and respect timelines and budget
• Excellent judgment and maturity to handle confidential information
• Understanding of the communications mix, together with an understanding of employee engagement
• Very strong communications planning skills the role involves a strong focus on writing/editing as well as the development of comprehensive integrated communications plans
• Strong team player spirit