Insurance Solution Lead

Job Description

Join us as a Insurance Solution Lead with NTT Data via Capita(London based but v Flexible with travel)About CapitaAt Capita, we support clients across a range of sectors, including local Government, central Government, education, transport, health, life and pensions, insurance, and other private sector organisations. We support with expertise applied by the talent acrossour business in combination with technology, insight, and analytics to keep our clients ahead of change, sharper than competitors and more efficient than everand we always need new talent to help us achieve our goals.About NTT DataNTT DATAa part of NTT Groupis a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, IT modernisation and managed services. NTT DATAenables clients, as well as society, to move confidently into the digital future. We are committed to our clients long-term success and combine global reach with local client attention to serve them in over 50 countries.Role Summary:This represents a key role within the Insurance business unit. The focus of the role is to help us become trusted advisors for Insurance clients. By driving growth by shaping Insurance vertical solutions in specific capabilities (aligned to UK, EMEAL andselect partner service Lines) to enable us to win and deliver new business across target sub sectors and expansion within existing accounts. As well as building and supporting the presales of solutions the role encompasses the provision of hands-on technicalassurance of work sold.Our successful candidate will have proven pre-sales experience ideally within a strategic Insurance sub-sector of: General Insurance, Life, Pensions and Investment or Specialty markets. The individual will also have a strong track record of Client-side solutiondevelopment/delivery in this domain aligned to at least one area of our Service Line capabilities.We are looking for the usual T shaped consulting / architecture people with experience in at least one Insurance Sub-sectors probably between Grade 11 and 13

• General Insurance (Car, Home, travel etc.)
• Life, Pensions and investment
• Specialty (London Markets / Lloyds)Note this would be nice but has been historically difficult and our growth targets are in GI & LPI

The Key Lines we are looking to cover:

• Data & IntelligenceIdeal experience in at least one of Snowflake, Cloud Data Warehousing, BI solutions, Data Governance/ Management
• CloudAzure or AWS Infrastructure design, Optimisation, Cloud Service Design
• CXDigital Platform, Customer Data Platforms (CRM / Dynamics) , Service Design, CX Strategy, Contact centre Technology / Conversational AI (E.g. Genisys)
• We are also looking for an equivalent Business Solution lead for Specialty with experience in several value-streams across insurance (e.g. claims, Underwing, pricing or settlement & Accounting)

Areas of experience:Customer Experience:

• CRM Salesforce or Dynamics
• Platforms, adobe or similar
• Customer data, customer journey
• Optimisation and strategy
• Cloud contact centre expgenesis

Data:

• Data warehousing
• BI
• Snowflake
• Data Architect

Cloud:

• AWS or Azure
• Cloud operating models
• Migrations, optimisation
• Planning implementation

Enterprise Agility:

• Advisory
• SCRUM, SAFE
• Digital engineering
• Delivery capability
• Agile

NTT DATAs VisionThe focus on Clients First, Teamwork and Foresight is in our DNA and we are looking for someone who shares and embodies these core values, leading by example.We dont look for finished articles. We look for people who want to continue their career growth alongside NTT DATAs.All applicants must have been a resident in the UK for the last 5 years, as successful candidates will undertake Security Check vetting before commencement within NTT.Best of luck with your application!