Housing Operational Manager

Job Description

A fantastic opportunity has emerged for a Housing Operational Manager to join one of Badenoch and Clarks leading housing clients in a permanent role based in South London. The client seeks to recruit a strong candidate who can run a team/service that provides housing and support to single homeless women within 2 of their leading hostels. You must have knowledge of a range of support and housing services including homelessness advice, temporary accommodation, resettlement, educational and recreational facilities. You must be able to provide overall operational strategic and managerial leadership for the organisation confidently. This is a full time role (35 hours per week, Monday to Friday) where the client is ideally looking for a candidate who can: *Be responsible for the line management of 4 member of staff and all other staff as and when required. *Has the expertise of working within a supported housing environment*Possesses homelessness and the supported housing sector experience with particular reference to this in relation to impacts and issues affecting people. *Undertake annual appraisals with key staff and to oversee the appraisal system is implemented for all staff. *Ensure that any training needs are identified are addressed *Manage staff grievances in line with agreed policy and procedures *Contribute towards the annual organisational Budget setting.*Be responsible for monitoring Budgets identifying any variances liaising with finance staff regarding this.*Oversee and take responsibility with the Project Manager over the day to day management of financial systems, payment of bills, checking of invoices and banking responsibilities.*Oversee all activities related to the resettlement of residents according to the agreed policy and procedures as carried out by support staff and the Resettlement Officer.*Assist support staff in the management of any complicated casework issues.*Oversee and lead on the correct application of all policies and procedures in relation to housing management issues including rent arrears collection, repairs, lettings etc. *Oversee the application of the Organisations Health and Safety policy at both hostels to ensure compliance with the numerous health and safety requirements in place*Have the ability to work with and relate to people in a supportive, sympathetic and firm manner. *Understanding of Health and safety obligations in relation to management of people and of HMOs .This role would be ideal for a candidate with experience of staff management for at least 2 years and has previously worked in a similar team or department within a Housing Association of Local Authority. Only applicants who feel they meet the above criteria need apply.Badenoch + Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch + Clark UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Badenoch + Clark. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: