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Housing Officer - London

Manpower
Job LocationLondon
EducationNot Mentioned
Salary£28,000 - £38,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Housing Officer - Remote WorkingLocations: West LondonSalary: Upto £38,000 + £3,500 location allowance + fuel allowanceHours: Mon - Fri (8.30am-5pm 40 hours per week).Benefits:33 days annual leave allowance per year (25 days standard plus 8 bank holidays), pension, and life insurance.Job Type: PermanentOur client is a leading short-term accommodation and support services provider to the public sector who have been successfully providing short term accommodation to central and local government for over 14 years. They pride themselves on providing quality,cost effective and transparent solutions to their customers.They are seeking various Housing Officers to join the team.PURPOSE OF THE JOB:This role involves working from home with daily travel to provide direct support and management to the Service Users. The role requires the Local Manager to manage own caseload and follow procedures in order meet Key Performance Objectives. The role alsoinvolves inspection and management of properties used by Service Users (SUs).DUTIES AND RESPONSIBILITIESSupporting the Service User (SU)

  • Manage a caseload of around 200-250 Service Users
  • Attend dispersal and conduct induction of SU into property
  • Sign-post as necessary to doctors, shops, support agencies, etc
  • Conduct monthly visits and report any incidents, SU issues, absconsions, etc.
  • Arrange initial transport of SUs to their accommodation or any relocation as required
  • Ensure that health and safety of SUs are maintained at all times
  • Complete BI weekly welfare checks of the SUs.
Managing a property portfolio
  • Effect appropriate maintenance of properties
  • Conduct monthly inspections and report defects as required
  • Ensure all items within property are replaced /repaired as required in line with inventory procedure
  • Make recommendations to line manager regarding any relocations of SUs and termination of properties to provide more efficient use of portfolio/void management
  • Prepare property for re-occupation after SUs move on
  • Ensure terminated properties are effectively prepared for hand back to landlord
  • Effect minor property repairs if necessary
  • Ensure the properties are maintained according to Health and Safety guidelines and company procedures
  • Ensure stores are maintained in line with purchasing procedure
Previous experience in a similar housing role is necessary and you must also have a valid UK Driving License and your own vehicle to travel to work locations, a fuel allowance is given.Please note any offer of employment will be subject to a clear DBS check and referencing which will be undertaken by the company.If interested, please apply ASAP!

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