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Housing Officer

Karter Thomas Ltd
Job LocationLondon
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

We are currently working on behalf of our client, a highly respected housing provider based in South London, and they are currently recruiting for an experienced Housing Officer with a focus on rent collection.The role is full time 37.5 hours a week, Monday to Friday and will begin on a temporary basis for 3-6 Months before transferring to a permanent role offering an excellent competitive salary and a car allowance.A brief of the job duties listed below:

  • Rent collection and arrears management including representing the organisation in Court
  • Tenancy sustainment and social value, signposting to agencies and welfare assistance, partnership working with multi agencies
  • Void management by minimising void rent loss by letting vacant property as quickly as possible, working across departments collaboratively
  • Estate management including undertaking regular inspections of communal areas to ensure environmental, fire risk, health and safety, communal repairs, estate cleaning and grounds maintenance standards are maintained, and noticeboards updated regularly
  • Regular communications with residents on estate issues relation to complaints, anti-social behaviour, newsletters, including attending and leading resident meetings and working groups
  • Manage, investigate and progress anti-social behaviour in line with procedure and communicates effectively with customers on the progress of cases. Working with multi- agencies to tackle ASB
  • Work with customers to resolve complaints at an early stage, avoiding the need for formal investigation where this is possible and appropriate
  • To assist with the team’s budgets including preparation of service charge, consultation with tenants and leaseholders and implementation
The successful candidate must have a valid driving license and vehicle and a basic DBS.

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