Homeowner Sales Services Executive

Job Description

Peabody has an exciting opportunity for a Homeowner Sales Services Executive, based in Tower Bridge. You will join us on a part time, permanent basis in return you will receive a competitive salaryof £30,000 - £35,000 pro rata.About the Homeowner Sales Services Executive role:Our newly name Homeowner sales services team provide the next steps to homeownership when leaseholders choose to Resale their home, staircase, extend their lease or pay back their equity loans. We also help tenants process their applications for Right to buy, Right to acquire and social homebuy . We are seeking a sales executive too join our dynamic team who provide excellent customer service leaseholders, tenants and our stake holders.Responsibilities of our Homeowner Sales Services Executive include:- Build and proactively manage relationships with key teams and departments in Peabody as well as the HCA, solicitors, IFAs, surveyors and third parties to ensure all information is provided correctly to achieve sales & revenue targets- Build an excellent working relationship with other teams across Peabody to ensure a collaborative approach to marketing and selling our homes- Take leaseholders through a seamless customer journey from initial enquiry the a satisfactory outcome- Instruct Solicitors in line with the sales procedures and manage the sale through to completion within the set target timescale- Maximise sales opportunities by matching buyer expectations to the correct product across the Peabody programme- Maintain buyer records through effective and consistent data management- Work with the Residential Research team to have a strong understanding of the London Housing Market, price points, buyer profiles and competitor behaviors- Ensure full compliance with the affordability and eligibility criteria, meeting any guidelines from any governing body and regulatory, statutory and internal requirements to minimise risk to the business and its stakeholders- Have a demonstrable commitment to ensuring Equal Opportunities, Diversity and Customer Care Policies and procedures are applied to all aspects of the work- Flexibility when required to support customer viewings, open days and other events to support Sales & Marketing which may out of usual working hours- To work closely with the Treasury team to ensure Lease Extension Treasury Project remains within budget and delivers best value for moneyWhat we’re looking for in our Homeowner Sales Services Executive:- Experience of managing relationships with third parties including agents, solicitors and IFAs- An understanding of the affordable housing sector, Local Authority and HCA requirements in line with the Capital Funding Guide- Highly organised, solution-focused problem solving skills, able to work under pressure in a dynamic sales environment and manage high volume of projects and deadlines- Working knowledge of and proven experience ensuring compliance with Data Protection laws, the Consumer Code and other relevant legislation- Excellent numerical skills- Have a full understanding of sales processes and legislation, particularly the Consumer Code- Demonstrable experience of working within a Resident Sales environment, preferably with experience of the shared ownership leasehold products- A sound knowledge of the property market and sales processes & legislationClosing date: 24th April 2020If you feel have the skills and experience to become our Homeowner Sales Services Executive, please click ‘apply’ now to be directed to our careers page and complete your application. Please monitor your emails also during this time.Peabody is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.NO AGENCY INTEREST