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| Job Location | London |
| Education | Not Mentioned |
| Salary | £25.00 per hour |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Temporary , full-time |
Home Ownership OfficerLewisham£25 P/H (Umbrella)The RoleAs a Home Ownership Officer, you will be responsible for providing a high quality, customer focused and responsive service to Lewisham Homes home owners. The CompanyAt London Borough of Lewisham, we believe in building on potential. As a Home Ownership Officer, your ability to proactively manage a variety of Right to Buy and home ownership functions within procedural & legislative deadlines could have a real impact onpeoples lives.The Candidate* Proactively manage a variety of RTB and home ownership functions within procedural & legislative deadlines.* Have a thorough knowledge and understanding of RTB / Collection / Service Charge legislation and communicate this clearly and precisely to others in writing, interview and telephone* Consult with leaseholders (statutory & non-statutory consultation) & assist with applications for dispensation* Build good working relationships with the local Tenant and Residents Associations. Attend out of hours meetings as required.* Respond to correspondence and complaints, and provide drafts for members enquiries.* Identify and record details of vulnerable residents, signpost residents for support as required.* Ensure safeguarding concerns are acted on immediately and in compliance with the safeguarding procedure.* Investigate complex cases, work collaboratively with other departments, partners and stakeholders to ensure multi agency responses to complex cases and carry out home / estate visits / inspections in a lone working capacity as required.* Take legal action as necessary. Ensure all legal paperwork is completed to a high standard. Attend court hearings (including tribunal & mediation), representing the organisation positively at all times.* Keep up to date with all relevant legislation and good practice issues relating to the role.How to applyPlease submit your application via the contact details provided and you will be contacted with further information about this opportunity or email your CV to me directly;