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Helpdesk / Property Assistant Residential Property Management

Job LocationLondon
EducationNot Mentioned
Salary£24,000 - £28,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Helpdesk / Property Assistant - Residential Property Management... Our client is a busy surveyors and property managers in the City of London with a great opportunity to help build your career. They have a real team approach - the position is home and office based under current circumstances - and are a progressive and highly respected property company that offers career opportunity to progress and develop in the future.Due to expansion they are looking for a Helpdesk/ Property Assistant for their Residential AST Team where you will be responsible for arranging the routine and reactive maintenance for a portfolio of their clients’ properties. Working closely alongside a small team of retained property managers, you’ll be arranging routine health and safety inspections, arranging general repair and remedial works.In addition you’ll also be expected to attend and carry out site inspections and meet with contractors to improve your understanding of both the properties and works that you are likely to be involved with and will be providing administrative support to three Property Managers which will help with the effective day to day management of each development within your portfolio.The company provides high standards of service to clients and will expect you to have the same approach so the successful candidate will have similar experience in a property environment that includes dealing with occasional complaints and problem solving. In addition you should be well-organised and have some experience of multi-tasking and prioritising your workload. You should also be professionally presented with good communication skills and strong attention to detail and above all have an enthusiastic approach and a genuine interest (and some recent experience) in the property industry.

  • Taking ownership of first line calls and issues arising which will largely be tenants with maintenance queries
  • Updating the property management database with detailed and accurate notes
  • Liaising with tenants, contractors and property managers to arrange minor repairs
  • Assist colleagues in other areas of the property management department
  • Carry out routine property inspections
  • Experience of Propman, Qube or similar management software system preferred
  • Required skills
  • Contractors
  • Helpdesk
  • Property
  • Property Maintenance
  • Property Management
  • Keyskills :
    Contractors Helpdesk Property Property Maintenance Property Management

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