head of product management-b2c fintech scale up

Job Description

HEAD OF PRODUCT MANAGEMENT - B2C FINTECH (RETAIL BANKING / WEALTHTECH) - SCALE UPSalary c£120-140000+bonus,bensBased central London-hybrid workingExciting newly created opportunity for a Head of Product Management role, in a growing B2C FinTech scale up /challenger brand. Reporting into the Chief Commercial Officer, you will be responsible for leading a team of product managers and driving the productstrategy across the businessYoull need experience at a senior /head of level in a Product Management capacity, with experience of leading a product team. Experience should come from a B2C Fintech or B2C Tech business, preferably with experience in a scale up business. Experience inthe retail banking or wealth tech space or luxury ecommerce would be an advantageYou will be a highly motivated Product Management professional with a proven record of building exciting products. You understand the steps needed to evolve a product from launch through to scale and everything in between and know what to look out for toovercome problems along the way. You are customer centric with an appreciation of what is required to ensure customers are treated fairly and receive good outcomes. You will manage a high-performing product team. Collectively you will be the driving forcebehind the organisations expansion into new services, financial and non-financial.key responsibilities

• Contributing to the definition and delivery of the product roadmap to create value for customers
• Setting ambitious objectives and key results (OKRs) to align, prioritise and drive exceptional product outcomes.
• With support from Design and Engineering, embed continuous discovery to uncover new opportunities to achieve agreed outcomes.
• Collaborate with design, engineering, marketing, operations, research, legal and compliance to identify product opportunities and their requirements.
• Analyse data, reporting on key metrics, KPIs and using data to inform opportunities and prioritisation.
• Understanding business processes, and how they may need to evolve when new product features are introduced.
• Working closely with Marketing and Client Services & Operations to ensure the team are aware of product enhancements and how they benefit our clients, also ensuring internal reference materials are accurate and relevant, and providing specific product expertiseand input when required.
• Actively engaging with clients to resolve issues, identify trends and understand how to address new or existing client pain points.
• Act as an advocate of products and services, ensuring colleagues, partners and affiliates are up-to-date on priorities and propositions to identify opportunities for growth.

experience required

• Extensive experience in a senior/ head of product management capacity with experience in driving best-practices to achieve exceptional outcomes.
• Experience in a B2C Technology / B2C FinTech or B2C Ecommerce business (pref luxury markets).
• Experience in retail banking / private banking / wealthtech space is an advantage
• Able to demonstrate an understanding of retail banking products and market dynamics in the financial services industry, amongst others such as eCommerce and luxury retail would be desirable.
• Experience in a scale up or challenger brand would be an advantage
• Understands the importance of continuous discovery, regularly engaging with customers, gathering feedback and validating assumptions.
• Comfortable with technology, and experience of working in an Agile way.
• Experience using client-centric design and research techniques to test hypotheses, riskiest assumptions and ways enhance the client experience.
• Thrives in ambiguity, and the high-and-lows of early-stage product development.
• Passionate about continuous improvement, learning to use new tools and techniques, and an ability to balance best practice with pragmatism.
• Experience using JIRA, Confluence and Content Management Systems (e.g., Contentful) would be desirable.

Interested Please send your cv to Emma Jerome via the link providedThe SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.